Becky Reinis Email & Phone Number

Texas, United States

Arlington, TX.

Addison, TX.

• Direct liaison between Account Executives and clients, assisting with sales quotes and client requests.
• Work with leading IT manufactures; Cisco, HP, EMC, Vmware, and Pure to create solution builds, quotes and deal registrations.
• Manage ConnectWise Service board to create and route Service requests. Maintain communication with clients regarding scheduling and progress/closure status of open tickets. Ensure tickets are completed in a timely.
• Update databases with order entry, shipment tracking information and registrations and relay such information to the Account Manager.
• Create and manage Opportunity Registrations with leading manufactures; Cisco, HP, EMC, Vmware and Pure to ensure registrations are kept up to date and that we obtain the best pricing options.
• Work with top Vendors; Tech Data, Ingram Micro, Synnex to create solution builds and quotes.

Richardson, TX

We take a consultative approach to finding the right solution to fit our client's needs.I assist in developing and maintaining client relationships. I work closely with our Account Management team putting together product recommendations and quotes. I also assist in preparing the Scope of work for projects and BOMs for large infrastructure upgrades..

• Manage 5-10 employees.
• Project management involving network-building, restructuring and problem solutions.
• Direct liaison between account executives and clients, assisting with sales quotes and client requests.
• Maintain flextime database, reconciling clients’ spending accounts and providing monthly reports.
• Coordinate schedules for service personnel according to knowledge, experience, and repair capabilities on specific types of products.
• Maintain constant communication with clients and technicians to provide timely and efficient progress reports.

• Direct assistant to Service Manager and supervised ten employees.
• Supervising, coordinating and dispatching company’s local and national service departments.
• Direct and coordinate the daily activities of service technicians, including installations, maintenance, and repair of computers, printers, and networking systems.
• Prepare schedules for service personnel according to knowledge, experience, and repair capabilities on specific types of products.
• Maintain constant communication with clients and technicians to provide timely and efficient progress reports.
• Assist in determining staff hours, number of personnel, and parts and equipment required for service calls