Becky Witkin Email & Phone Number

England, United Kingdom

Wellingborough, England, United Kingdom

Northampton, United Kingdom

- Lead, develop and motivate a team of 3 digital learning specialists- Manage the day to day running of the digital learning platform including issue resolution, content strategy, and platform development- Develop and maintain relationships with key stakeholders and external suppliers to ensure the effectiveness of safety, MHE and CPC booking processes and record keeping- Support the wider HR team with blended learning content and management of external training suppliers- Act… Show more - Lead, develop and motivate a team of 3 digital learning specialists- Manage the day to day running of the digital learning platform including issue resolution, content strategy, and platform development- Develop and maintain relationships with key stakeholders and external suppliers to ensure the effectiveness of safety, MHE and CPC booking processes and record keeping- Support the wider HR team with blended learning content and management of external training suppliers- Act as a consultant across the Group to support the development of new induction and development programmes.Achievements- Design, develop and delivered annual Learning at Work Week digital and face to face workshops across the Group for the last three years- Played a key role in the selection of a new Knowledge Management System (KMS) in 2022, responsible for the migration and redevelopment of content and learning history. Successfully launched the platform in Dec 2022 across 20,000 colleagues with 89% engagement and over 440,000 views in the first two months- Migrated the Group Learning Management System (LMS) content and records on to a new cloud based platform in 2018- Responsible for the migration of issue resolution to a first line service, regularly training a team of 10 advisors to increase their knowledge of the administration of the LMS/KMS- Responsible for the development and implementation of a mandatory training matrix across the Group, ensuring consistency across brands and giving all roles clear sight of the specific training required for their role. Show less

Northampton, United Kingdom

- Supporting all brands across the Travis Perkins Group in identifying and developing appropriate L&D solutions in line with their brand strategies- Working in partnership with the digital learning team to develop online product, compliance and behavioural training- Support the newly formed Apprenticeship team with the development of level 3 and 5 workshop content- Support the Apprenticeship team with coaching and developing new facilitatorsAchievements- Designed and… Show more - Supporting all brands across the Travis Perkins Group in identifying and developing appropriate L&D solutions in line with their brand strategies- Working in partnership with the digital learning team to develop online product, compliance and behavioural training- Support the newly formed Apprenticeship team with the development of level 3 and 5 workshop content- Support the Apprenticeship team with coaching and developing new facilitatorsAchievements- Designed and delivered a suite of bitesize workshops to support customer service and line manager development within the Groups print and design department- Designed and delivered blended foundation level product training for the Ceilings and Insulation business, including delivering train the trainer workshops to enable the longevity and further reach for the programme. Show less

Luton, United Kingdom

• Responsible for the design, delivery and ongoing governance of learning frameworks, non-technical development materials and training interventions for the UK & Ireland business• Develop relationships with key stakeholders across the business and external suppliers to deliver leadership development• Work closely with the Vocational Learning Team to align ILM modules and programmes with existing development content• Work closely with the Online Learning team to develop a blended… Show more • Responsible for the design, delivery and ongoing governance of learning frameworks, non-technical development materials and training interventions for the UK & Ireland business• Develop relationships with key stakeholders across the business and external suppliers to deliver leadership development• Work closely with the Vocational Learning Team to align ILM modules and programmes with existing development content• Work closely with the Online Learning team to develop a blended approach to learning with relevant online material to support face-to-face interventionsAchievements• Responsible for the development of facilitation skills across the HR and L&D functions to support the delivery of key learning interventions• Project managed delivery of learning week across the UK & Ireland business to develop a culture of self-development Show less

Northampton, United Kingdom

- Responsible for the training strategy for the field sales teams of employed and self- employed contractors - Leading a team of 15 with responsibility for the field sales force, the Sales Service Centre and online learning- Budget responsibilities covering salary, expenses, online and office L&D interventions- Developing relationships with key stakeholders across the business to ensure a business partner approach is maintainedAchievements- Responsible for the design and… Show more - Responsible for the training strategy for the field sales teams of employed and self- employed contractors - Leading a team of 15 with responsibility for the field sales force, the Sales Service Centre and online learning- Budget responsibilities covering salary, expenses, online and office L&D interventions- Developing relationships with key stakeholders across the business to ensure a business partner approach is maintainedAchievements- Responsible for the design and delivery of all L&D interventions for the launch of the new online Avon store including senior stakeholder management, recommendations for training approach and methodology, working in partnership with communications and the UK project team, rolling out and embedding key processes and behaviours required across all field sales teams- Responsible for the online training strategy with the UK L&D team becoming lead partners in the development of the new EMEA Learning Management System platform including redesign of all learning journeys and online content for the field sales teams hitting all deadlines required Show less

Northampton, United Kingdom

Managing a team of Learning and Development Specialists to design and deliver innovative and engaging learning interventions to Division and Area Sales Managers, as well as self-employed Sales Leaders and Representatives, using a blended approach of online and offline solutions.Achievements- In conjunction with Field SMEs and key stakeholders, enhanced the design of the Division Manager Designate programme for both internal and external candidates to ensure all knowledge, skills and… Show more Managing a team of Learning and Development Specialists to design and deliver innovative and engaging learning interventions to Division and Area Sales Managers, as well as self-employed Sales Leaders and Representatives, using a blended approach of online and offline solutions.Achievements- In conjunction with Field SMEs and key stakeholders, enhanced the design of the Division Manager Designate programme for both internal and external candidates to ensure all knowledge, skills and behaviours required to become a successful Division Manager were developed through a structured programme of formal and on the job learning- Responsible for the design of a new Area Manager Induction programme to include face to face and online learning, following a structured programme of formal and on the job learning with a cost reduction of £100,000 Show less

- Ensuring that Division and Area Sales Managers develop the skills, knowledge and experiences to meet the short and long term goals of the organisation.- Equipping self-employed Sales Leaders and Representatives with the necessary skills and knowledge in order to grow successful businesses.- Design and deliver innovative and engaging learning through a variety of methodologies including face-to-face and online.

Peterborough, United Kingdom

- Consult and develop training needs analysis with key internal stakeholders- Design and deliver an extensive variety of L&D interventions to the business including management, systems, skills and procedures - Manage, develop and motivate a team of between six and ten remotely based consultants- Expert in the evaluation of ROI for L&D interventionsKey Achievements- Project managed the Thomas Cook London 2012 Olympic and Paralympic people activities, which included… Show more - Consult and develop training needs analysis with key internal stakeholders- Design and deliver an extensive variety of L&D interventions to the business including management, systems, skills and procedures - Manage, develop and motivate a team of between six and ten remotely based consultants- Expert in the evaluation of ROI for L&D interventionsKey Achievements- Project managed the Thomas Cook London 2012 Olympic and Paralympic people activities, which included managing the induction process for in excess of 150 people across the UK business. - Project managed the outplacement support for over 2,500 staff at risk of redundancy thorough the Thomas Cook change programme which included design and delivery of Employability Skills workshops, liaising with exernal suppliers for the provison of 1:1 guidance sessions, and planning and monitoring all sessions available throughout the UK. - Managed the people aspect of the system integration for the Joint Venture business between Thomas Cook UK and Co-operative Travel. This project was to consolidate selling systems to our front line people and required to up-skill in excess of 3,000 employees in 4 months. - Launched and delivered the Thomas Cook retail management development programme including the ILM award in “Leadership and Management” Show less

Uk Cover

- Design & delivery of training material including new joiners and management in retail across the UK- Design & delivery of training material for UK business to meet ILM standards- Consult with Regional Sales Managers to deliver & support relevant L&D interventions- Coach & support all sales roles including management- Ambassador for company values

Bishops Stortford

- Lead the FE team to deliver revenue targets and exceptional service through coaching, interaction and motivation- Identify opportunities to increase revenue through local marketing- Ensure compliance to both company and legal procedures

- Lead and motivate a team of sales consultants to deliver sales targets and exceptional service- Ensure the efficient and effective running of the store on a day to day basis including security, health & safety and audit procedures- Coach, support, develop and train the team of sales consultants and Customer Service Managers- Analayse management information to idenitfy sales and revenue opportunites

- Lead the Travel & FE team to deliver revenue targets and exceptional service through coaching, interaction and motivation - Identify opportunities to increase revenue & sales through local marketing - Ensure compliance to both company and legal procedures- Deputise for the store manager- Support, develop and mentor new joiners- Resolve customer issues and complaints in order to maintain customer relationships and retention

- Achieve sales targets through giving exceptional customer service and introducing additional products- Identify customers holiday requirements through building effective relationships- Produce marketing material for the store window by identifying holiday deals to match the local market

- Cash & cheque handling including foreign exchange transactions- Open and close customer accounts- Provide excellent customer service at all times- Deal with customer enquiries and complaints both face to face and over the phone- Balance tills and ensure appropriate stock levels are held- Replenish cash stocks in ATM's- Set up and monitor customer standing orders and direct debits

Bachelor Of Arts (Ba) Hons, Special Needs & Education Studies

Access Course For Entry To University

A Level, Theatre Studies

6 O'Level Passes