- Architected and rebuilt the global infrastructure for the organization to support rapid growth and enhanced security to include 37 locations across 4 continents, over 3000 users, 4000+ assets, in on-premise datacenters as well as multi-cloud solutions.- Established technical/operational standards, policies, and procedures with respect to efficiency, security, and risk management.- Coached and instructed site support as well as advised upper management in budget building, crafting executive proposals, hiring resources, and strategy.- Configured monitoring across the organization enabling the capability to track not just performance metrics but also individual departmental service availability to the business.- Implemented multiple information security initiatives including Single Sign On (SSO) with Multi Factor Authentication (MFA), network segmentation, and an Enhanced Security Administrative Environment (ESAE/Red Forest).- Standardized and implemented organization wide monitoring and alerting, Security Information and Event Management (SIEM), antivirus, Endpoint Detection and Response (EDR), vulnerability scanning, patch management, disaster recovery, as well as Active Directory and Group Policy structure.- Developed hardened server and workstation images to ensure security baselines and greatly reduce provisioning timeframes as well as lay the groundwork for Infrastructure as Code (IaC) and configuration management.

- Co-founded and oversaw day to day functions of managed services provider including delivery of services and support to clients, internal systems development, client/vendor negotiations, and financial planning.- Architected, implemented, and supported the technical infrastructure for many clients, primarily in the medical and industrial verticals.- Conducted technical analysis of systems, architecture, disaster recovery and business continuity, as well as provide recommendations to increase efficiency, stability, scalability, and security.

- Conducted technical analysis of systems, architecture, disaster recovery and business continuity, as well as provide recommendations to increase efficiency, stability, scalability, and security.- Streamlined functions by developing and improving documentation, policies, and procedures, for both internal and client use.- Successfully scoped, managed, and executed projects, large and small, that concluded both on time and under budget.- Responsible for managing, optimizing, and supporting systems totaling around 1500 machines and serving thousands of users.- Assisted management with budgeting, keeping in mind coming technological advancements, client needs, and future growth.- Utilized remote monitoring and management platform to automate the remediation of common problems through scripting, and alerting on actionable issues.- Assisted, trained, and served as last point of escalation for engineering staff.- Kept abreast of emerging threats and ensured network security by responding proactively.- Architected, implemented, and supported the technical infrastructure for county wide transit system.- Drastically reduced cost, and decreased attack surface through the use of virtualization, remote desktop farms, and thin client infrastructures.

- Worked with clients to develop cost effective technical solutions for their business needs.- Leveraged the use of ticketing systems to prioritize and resolve client requests in a timely manner.- Increased contract profitability, customer satisfaction, and allowed for growth by stabilizing problematic networks, and freeing engineering resources.- Migrated countless client systems; some of which originally began as mixed Novell/NT/RHEL environments and have progressed through the years to Windows Server 2008/2012.