Umar Bhat Email & Phone Number

Jammu And Kashmir, India

Being Kashmir Tours & Travels invites you to come and experience the wonder that is Jammu and Kashmir. Explore Paradise with www.beingkashmir.com(the one stop solution to all your travel needs in Jammu, the Kashmir Valley and Ladakh)!Being Kashmir was born in 2015. Our philosophy is to develop a strong personal working relationship with our clients to provide the best service for you.Being Kashmir Tours & Travels ensures you receive the best price for your travel arrangements, in the most professional and competent manner.Our knowledge and personalized service is your real asset.We're a proud bunch who know what makes an unforgettable trip.You're travelling in our backyard so we consider it our duty to get you loving our homeland as much as we do!We offer a range of exciting Jammu & Kashmir vacation packages, group tours, private tours, adventure activities, flights and transfers (airport transfer, intercity transfers including corporate meetings, event transfers, day tours and sightseeing’s).Tailor Made Travel - Thanks to our local ties, your Tailor Made Journey can include access to people and sites far beyond the reach of the average traveler!“There is so much to SEE and DO in Jammu and Kashmir! Come - Explore Paradise with Being Kashmir”!E-Mail: beingkashmir@gmail.comWeb: www.beingkashmir.comBeing Kashmir Tours & Travels

Gurgaon, India

• Training the staff of the contracted hotels for the use of Eviivo Frontdesk PMS which includes installation to support, and from rates management to revenue optimization.• Ensuring that highest service standards are maintained for Eviivo Frontdesk, building & maintaining healthy business relations with Hotels pan India.• Managing weekly reports related to the installation, training and activation of properties, ensuring that the issues are reported and resolved promptly.• Ensuring that activated Hotels get displayed on different online distribution channels like Yatra.com, Travelguru.com, Book-Now on Hotels website.• Hands on experience in anticipating customer’s needs, planning tours accordingly and advice clients on travel arrangements.• Communicate appropriate information to clients regarding fares and itinerary and provide quotes for travel expenses.• Maintain client profiles for follow-up, collect, process payments and deal with complaints & refunds.• Delivering comprehensive tour information, answering client questions, researching travel options & presenting the best deals in terms of requirements, ensuring all bookings & reservations are processed accurately.• Responding to all phone/e-mail enquiries promptly, courteously and in a friendly manner, offering variety of travel packages to various destinations in India. Building strong relationships with clients/suppliers.

Gurgaon, India

• Worked on various stages of the Quality Analyst Team as part of mentoring team members on different parameters like FAR & NFAR.• Designed revised FAR/NFAR policies for the NIIT Information Services.• Handled a team of 10 people and analyzed performance on daily basis.• Counseling students regarding the available opportunities in the field of Information Technology.• Preparing presentation and projecting the month on month basis performance. • Participating in Monthly Marketing Roll-outs.• Worked on web-mails as part of NIIT’s web mailer services.• Successfully handled the team of 12 installation engineers and ensuring excellent levels of productivity and efficiency.

Master Of Business Administration (Mba), Hospitality And Tourism

Pgdca, Computer Science

Bachelor Of Arts (B.A.), Art/Art Studies, General