A Juma Email and Phone Number
I am your remote and administrative warrior. For more than 15 years, I have supported my clients in email management, call handling, appointment setting, content administration, social media profile management, record-keeping, and other personal assistance tasks. I have worked with clients spanning 4 continents including North America, Europe, Africa and the Middle East. In addition to this diverse experience, I have excellent project management, report writing and logistics management skills. I enjoy working flexible hours and execute tasks under minimal supervision. I am a verstile problem solver who readily adapts to change, works independently and exceeds expectations. I am also able to juggle multiple priorities and meet tight deadlines without compromising quality.
902 Youth
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Personal Assistant To Chief Operations Officer902 Youth Jan 2023 - Present
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Communications AssistantKarpatia Trucks Oct 2022 - Dec 2022United States- Responded to 100+ request for information over the phone, emails, messages and social media.- Developed and posted over 200 materials for the company's social media outlets including Facebook, Instagram, and Twitter.- Entered data and managed digital databases leveraging quick typing and accuracy to improve data efficiency 10%.- Prepared meeting notes,correspondence and reports in a daily, weekly and monthly basis.- Edited and reworked articles and internal company communications for accuracy, tone, and grammar. -
Customer Success AdvisorAchieve Test Prep Jun 2022 - Sep 2022United States- Routed 80+ calls assisting customers use specific features ofproducts and resolving issues.- Managed appointments and calendar and booked meetings with new and existing clients.- Built up massive database of past and current clients and hunted down potential clients through calls- Identify customer needs and helped customers use specific features -
Virtual AssistantGuernsey Skin & Beauty Nov 2020 - Dec 2021- Carries out secretarial duties such as taking notes, preparing reports, managing email and organising appointment for the director.- Coordinate arrangements for domestic and foreign travel including flight booking, accommodation reservation and transportation.- Commended for preparing 20+ presentations in line with company guidelines.- Administered social media accounts including Facebook, Pinterest, Twitter, and Instagram.Grew twitter followers 200%, Instagram 142% and tripled Facebook page likes. -
Procurement OfficerGalaxy Medicare Jan 2018 - Oct 2020- Discovered profitable suppliers and secured business and organization partnerships.- Followed approval guidelines in ordering of goods and services.- Reviewed all documentation achieving 100% compliance with procurement processes.
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Account ExecutiveGalaxy Energy Oct 2015 - Aug 2018- Grew the accounts 30% by making sales presentations,prospecting, networking and maintaining client relations.
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ReceptionistKempinski Hotels Jan 2015 - Oct 2015- Processed 30+ guest issues and concerns within set turnaround time.- Accurately processed in-person, online and phone reservationrequests and customer transactions; recorded zero cases of missingor irreconcilable amounts. -
Procurement AnalystStyles Industries Mar 2013 - Dec 2014- Directed all aspects of procurement process repeatedly meeting timelinesfor resolving missed deliveries and pricing discrepancies.
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Administrative AssistantOryx Rotana Hotel Doha Qatar Mar 2012 - Feb 2013- Scheduled appointments, meetings and travel arrangements.- Handled 80+ inquiries via phone calls and face to face interactions
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Customer Service RepresentativeK-Rep Bank Limited Jan 2009 - Dec 2011- Addressed inquiries about bank products from 50+ customers dailytopping customer service rating with 98%. -
Team LeaderLan-X Africa Feb 2008 - Dec 2008- Analyzed the assigned projects and distributed tasks to the members as per their area of expertise.- Monitored the team’s performance and organized training workshops to improve members’ input.- Conducted customer care training for organizations including both commercial and academicinstitutions.
A Juma Education Details
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Information Technology -
Kabete Technical Training InstituteBusiness Administration And Management, General
Frequently Asked Questions about A Juma
What company does A Juma work for?
A Juma works for 902 Youth
What is A Juma's role at the current company?
A Juma's current role is Administrative support professional with 15+ years experience in on site and remote supporting clients with customer service, business administration, social media management, travel management and sales...
What schools did A Juma attend?
A Juma attended Jomo Kenyatta University Of Agriculture And Technology, Kabete Technical Training Institute.
Not the A Juma you were looking for?
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Nelly A. Juma
B.A. In Cellular & Molecular Biology At Colby College | Posse Scholar | Emerge ScholarHouston, Tx -
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Pamela A. Juma, RN. PhD
Research Director| Academician | Consultant | Health Systems And Policy Analysis |Rmncah: Ncd: Service Integration; Global Health | Gender And Health| Multi-Sectoral Actions To Disease Prevention.Nairobi County, Kenya
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