Belinda Clemson
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Belinda Clemson Email & Phone Number

Proactive, hard working, people focused at WorkCover Queensland
Location: Greater Brisbane Area, Australia, Australia 8 work roles 1 school
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Current company
Role
Proactive, hard working, people focused
Location
Greater Brisbane Area, Australia, Australia
Company size

Who is Belinda Clemson? Overview

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Quick answer

Belinda Clemson is listed as Proactive, hard working, people focused at WorkCover Queensland, a company with 661 employees, based in Greater Brisbane Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Belinda Clemson.

Belinda Clemson previously worked as Team Manager at Workcover Queensland and SME Rec & Set Optimisation at Auto & General Australia. Belinda Clemson holds Diploma Of Applied Science In Community And Human Services from Tafe Qld.

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WorkCover Queensland

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About Belinda Clemson

Belinda Clemson is a Proactive, hard working, people focused at WorkCover Queensland.

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Belinda Clemson's current company

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WorkCover Queensland
Workcover Queensland
Proactive, hard working, people focused
australia
Employees
661
AeroLeads page
8 roles

Belinda Clemson work experience

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Sme Rec & Set Optimisation

Australia

As the lead for optimizing Rec & Set initiatives, I define problems, scope designs, develop cases, and create impact statements. I oversee implementation, user acceptance testing (UAT), and pre and post-live testing and reviews. I identify, investigate, and document processes for departmental improvement, delivering these initiatives to management.

Feb 2024 - Jul 2024

Team Leader - Complex And Legal Recoveries

Brisbane, Queensland, Australia

I led an underperforming, disengaged team to consistently exceed KPIs every month for the past three years, enhancing team recovery rates through critical process analysis and effective negotiation. I conducted strategic follow-ups with professional partners to ensure timely and cost-effective outcomes while ensuring compliance with GICOP, Debt Recovery.

Mar 2021 - Jan 2024

Recoveries Department Manager

Australia

I conduct one-on-one and full-team coaching sessions focused on leader personal improvements and development to assist in delivering and exceeding company KPIs and personal achievements. I provide weekly and monthly reports to the Motor Claims Director. I traveled to South Africa to observe, course-correct, implement processes, and teach new procedures. I.

Aug 2023 - Dec 2023

Customer Service Team Leader

Australia

I led teams of Customer Service Consultants to achieve company KPIs, including customer satisfaction, retention, AHT, ACW, and compliance. I recruited, trained, and ensured the readiness of new consultants, successfully guiding a team of new hires through the peak of the COVID-19 pandemic remotely. This challenging period required me to consistently.

Jul 2015 - Mar 2021

Customer Service Officer

Brisbane, Queensland, Australia

  • 100-150 calls per day
  • Rotating 24 hours shift work
  • Delivered critical services in emergencies, including 000 calls.
  • Mental health services, including suicide prevention and vulnerable individuals.
  • Non-urgent General public phone guidance and support including crime reports, Crime Stoppers, and Complaints against Police Officers
  • Advise Law Enforcement officers on report composition and charge alternatives and completion of official crime documentation.
Nov 2012 - Jul 2015

Branch Manager

Nab

Brisbane, Queensland, Australia

  • Management of full branch – began as a teller in 2006 and promoted to Branch Manager in 2008.
  • Coaching of staff in many different roles in the branch as well as many different personalities.
  • Lending and deposit targets exceeded – only branch in the LAM to achieve target for 2012.
  • Home lending process and approval. Full direct credit authority to approve or decline loans – loan approvals up to $1m, average loan size $500k.
  • International banking
Dec 2006 - Nov 2012
Team & coworkers

Colleagues at WorkCover Queensland

Other employees you can reach at worksafe.qld.gov.au. View company contacts for 661 employees →

1 education record

Belinda Clemson education

  • Tafe Qld
    Tafe Qld
    Diploma Of Applied Science In Community And Human Services
FAQ

Frequently asked questions about Belinda Clemson

Quick answers generated from the profile data available on this page.

What company does Belinda Clemson work for?

Belinda Clemson works for WorkCover Queensland.

What is Belinda Clemson's role at WorkCover Queensland?

Belinda Clemson is listed as Proactive, hard working, people focused at WorkCover Queensland.

Where is Belinda Clemson based?

Belinda Clemson is based in Greater Brisbane Area, Australia, Australia while working with WorkCover Queensland.

What companies has Belinda Clemson worked for?

Belinda Clemson has worked for Workcover Queensland, Auto & General Australia, Queensland Police Service, and Nab.

Who are Belinda Clemson's colleagues at WorkCover Queensland?

Belinda Clemson's colleagues at WorkCover Queensland include Melissa Fernandez, Samantha Lee, Antonio Joshua Pindot, Johanna Weier, and Barbara Martin.

How can I contact Belinda Clemson?

You can use AeroLeads to view verified contact signals for Belinda Clemson at WorkCover Queensland, including work email, phone, and LinkedIn data when available.

What schools did Belinda Clemson attend?

Belinda Clemson holds Diploma Of Applied Science In Community And Human Services from Tafe Qld.

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