HR Director across all of our NC clinical, home-based, and school consultative locations. Plans, leads, directs, develops and oversees all policies and staff within both the HR department and 200+ clinical staff across the state of NC - ensuring legal compliance and implementation of BCPS’ mission and talent strategy.

Executes compliance and training and development, such as analyzing data, implementing new policies and procedures, and developing integrated curriculum within the Human Resource department of an agency serving Individuals with Intellectual Disabilities in the behavioral healthcare industry.Successfully facilitated the passing of the rigorous accreditation process in accordance with the established Council and Quality Leadership (CQL)'s Person-Centered Excellence Accreditation standards, policies, and procedures, valid through 2025.Developing and designing innovative curriculum and e-learning materials for onboarding, professional development, and project management that align with Medicaid’s policies for behavioral health.

• Consults with cross-functional teams to review student needs and progress and develop tailored action plans to drive academic growth and functional behavior improvements.• Observes teammates and provides constructive feedback to promote professional development and best practices.• Maintains regular communication with parents, staff, and administration regarding student performance; quickly and efficiently resolves problems to support student success.• Demonstrates evidence of growth and attainment of established goals and objectives using data.• Collaborates with regular education teachers on lessons and activities; modifies work to align with IEP accommodations and student abilities.• Mentors student interns and educates them on special education processes, procedures, and strategies; provides constructive criticism and feedback following lesson observations.• Contacted all parents following school closures due to COVID-19 to check in on well-being, access to technology and Internet, and adjustment of services.• Instructed students remotely via Zoom to stay on track with academic goals and objectives.

Manages caseload of 85 students with special needs ensuring that all documentation is accurate and up to date, and students are receiving services as required by law. Reviews records to maintain compliance with state and federal rules and regulations. Promoted to Compliance Facilitator for 2019/2020 school year. • Recognized as one of the only schools in the district to achieve head count for 2019/2020 school year as demonstrated by maintaining full compliance with timelines, testing, and paperwork completion.• Achieved 18 months of growth in reading skills within 5 months for students with learning disabilities; elevated students to above 85% success rate in reading skills compared to similar peers.• Oversees and supports 2 colleagues and verifies paperwork and meetings are completed on time; attends high-profile meetings as a source of additional insight and leadership.• Provides individual and small group instruction to students and regularly collects data to monitor progress; analyzes data to identify opportunities for improvement and adjust instruction accordingly.• Coordinates scheduling for services as well as annual meetings to create and review individualized education plans (IEPs); consults with team members and families to secure date and conduct testing prior to meetings.• Presents data at IEP meetings and explains results in a clear, easily understood manner to support data-driven decision making while keeping in mind the unique needs of each student.• Initiates scheduling and testing for required IEP re-evaluations every 3 years; follows up with team members regarding compliance and continued student eligibility for services.• Creates graphs and visuals to convey key information in a meaningful way.• Designs spreadsheets to track data and deadlines and verify that records are not out of compliance.

Developed comprehensive care plans for each student and incorporated best practices to drive performance and academic gains. Collaborated with cross-functional team to effectively address student needs and resolve problems. Managed complex schedule for individual and small group instruction as well as testing, meetings, and other activities. • Nominated as Rookie of the Year for exemplifying what it means to be a high-quality teacher.• Updated case files with current data and progress monitoring notes.• Established strong relationships with students, parents, staff, and administration to create a positive, supportive environment conducive to learning.

Greeted prospective residents, addressed questions, and provided additional information about the property and its amenities. Conducted property tours and inspected apartments prior to move-in to identify and resolve any maintenance needs. • Responded to inquiries within 2 business days and provided exceptional customer service.• Negotiated lease terms with property management company and coordinated leasing assignments to optimize capacity and reduce vacancies.• Reviewed lease terms with residents, processed paperwork, and executed contracts and renewals.• Processed and recorded rent payments; maintained accurate receipt books.• Organized monthly resident events to build community connections.• Planned and implemented marketing strategies to increase interest and awareness of property.• Served one 24-hour on-call shift per week to respond to resident or property emergencies.