* Built and managed e-commerce site using Shopify, focusing on enhancing user experience, integrating secure payment systems, and optimizing for SEO.* Developed a subscription-based novel website, responsible for website marketing, platform setup, content strategy, and subscriber engagement.* Created digital marketing strategies, including email campaigns and social media promotions, to drive traffic and engagement for e-commerce clients.* Utilized social media platforms, including TikTok, Facebook, Instagram, YouTube, and Google Ads, to promote e-commerce websites, increasing visibility and driving targeted traffic to the sites.* Created engaging content tailored to each platform and managed paid advertising campaigns to optimize customer reach and acquisition.

*Delivered nearly 100 web and software development, e-commerce, and platform projects, optimizing workflow and boosting customer satisfaction.*Understood client needs and market insights to provide tailored IT solutions.* Developed marketing strategies for e-commerce clients, leveraging SEO, content marketing, and digital advertising to boost online presence and sales.*Contributed to company growth by formulating service strategies and identifying business opportunities.*Collaborated with cross-functional teams, ensuring understanding of client requirements and delivering customized IT solutions.*Monitored project progress, addressed risks, and met deadlines, budgets, and quality standards.*Coordinated across departments, fostering collaboration and achieving project goals.*Enhanced customer satisfaction by providing technical education and support.*Managed IT projects and teams, overseeing recruitment, training, and performance evaluation.*Developed sales strategies, leveraging problem-solving skills to support multiple domains.

*Developed various websites, including corporate websites, job platform websites, and customer order systems, resulting in enhanced online presence and user experience for clients.*Collaborated with the design team to create user interfaces according to AI designs.*Implemented tiered dynamic navigations, improving site navigation and user experience.*Built job lists in React, incorporating many-to-many filters for efficient search capabilities.*Integrated data from RESTful API and Laravel APIs, ensuring seamless data flow between frontend and backend systems.

* Developed and executed comprehensive marketing strategies while collaborating with intermediaries and partners to drive business growth and ensure strategic alignment and effectiveness.* Managed multi-channel digital marketing campaigns across platforms such as Google Ads, LittleRedBook, WeChat, Facebook, LinkedIn, and Australian-specific platforms like SydneyToday.com to enhance brand awareness and business reach.* Created multimedia marketing content, including video editing and copywriting, ensuring the appeal and effectiveness of promotional materials.* Handled client inquiries, provided professional consultation, and converted leads into customers while managing and nurturing customer relationships to ensure long-term satisfaction and loyalty.

*Providing exceptional customer service, assistance, and advice to clients.*Involvement in stock management and inventory control.*Handling customer complaints and issues, ensuring customer satisfaction.*Responsible for product placement and display design, enhancing the store's appearance and shopping experience.

*Successfully led two shareholding reforms for the company and its subsidiaries.*Coordinated board meetings to align with corporate strategy and goals.*Analyzed major business decisions, competitor landscape, and external investment opportunities.*Collaborated with multiple departments to optimize management processes, increasing enterprise operating efficiency by 20%.*Developed and implemented a document management system, improving office efficiency by 30%.*Worked across departments to collect and analyze business needs, providing data support for company decision-making.*Managed a team of 5, overseeing training and performance evaluation.

*Managed all aspects of multiple projects, including national and provincial project declarations, overseeing an average success rate of over 90%.*Handled comprehensive project responsibilities including budgeting, timeline construction, and resource allocation, ensuring smooth execution and completion within defined parameters.*Liaised with external agencies, performed necessary formalities, and spearheaded cross-departmental communication to streamline project implementation and meet project objectives.*Developed detailed project plans, setting realistic deadlines and coordinating resources effectively.Took ownership of risk management throughout the project lifecycle, proactively addressing potential issues and mitigating impact on project deliverables.*Consistently monitored project progress, ensuring adherence to timelines, budget guidelines, and objectives, making adjustments as necessary.*Led the execution of project completion plans, ensuring project deliverables met the defined quality standards.