Marbella Elton Email & Phone Number

Yuma, Az, Us

* Utilize advanced Excel and Access skills to run daily/weekly reports for customer retention purposes* Run internal audits on contract data points* Manage the fulfillment process for various energy companies within NRG Energy* Coordinate with Sales and Operations Analysts to support Brokers* Resolve Customer Service Escalation issues for a better customer experience* Coordinate with several internal NRG Energy departments in order to ensure that contract terms are correctly processed* Actively participate in process improvement

Yuma, Arizona, United States

I recruit for and coordinate monthly outdoor vendor/market events for local small businesses, farmers, and direct sales agents from the months of October through April.

* Planned/Executed Logistics for the Microsoft Windows Launch * Coordinated events for Microsoft Mobile Event Team. * Traveled cross country to events in order to run the logistics for the Windows 7 Launch Tour. Two types of events: anticipated 1300+ attendees as well as 100+ attendees. * Registered attendees for the events.* Managed the shipping of fulfillment, Marketing Materials, Presenter Items, attendee giveaways etc.* Completed Post Event debriefs* Communicated with Microsoft partners to create action plans for event and marketing distribution. * Acquired permits, insurance, security and other licenses for the partners* Scheduled necessary third party vendors for each event * Completed monthly reporting to include CRM, ROI, financial reporting and forecasting on future events.

Marketing/Event/Project Coordinator* Managed logistics for large technical trade shows* Created needs assessments and executed plans for major corporate events* Scheduled and coordinated inside sales training sessions with our partners * Utilized web-casts and virtual technology to facilitate communication between Sales, Marketing and our client base* Managed relationships and sponsorships with various clients and business partners for events and training* Made lodging, travel, and logistical arrangements for 30+ traveling representatives* Responsible for quarterly Sales University, a recognition program to award excellence in sales This included scheduling all educational and entertainment activities; securing venues, crafting pre-event communications; as well as remaining within event budget. * Tracked licensing and contract information for corporate clients * Reporting coordination for VP using PowerPoint, Visio flowcharts, and Microsoft Office Enterprise* Approved release of orders over 25k and ensured proper fulfillment* Prepared sales related documents for audit by internal Tax Department* Resolved escalated corporate customer issues

Master Of Business Administration - Mba, 3.76

Master Of Business Administration - Mba

Bachelor'S Degree, Counseling Psychology