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Cynthia Bernardino, Cbap is listed as Business and Process Analyst at Provincial Health Services Authority, a company with 6938 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Cynthia Bernardino, Cbap.
Cynthia Bernardino, Cbap previously worked as Senior Business Analyst at Provincial Health Services Authority and Business Analyst at Conselho Nacional Do Ministério Público (Cnmp). Cynthia Bernardino, Cbap holds Msc, Computer Science from Universidade Federal De Pernambuco.
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Certified Business Analysis Professional (CBAP) with over 15 years of experience in Business Analysis and Process Improvement. In-depth knowledge of building frameworks for planning, implementing, and monitoring changes and improving systems and processes, considering business and stakeholders' needs. Experience in building collaborative relationships with cross-functional teams, onsite and remotely. Expertise in process mapping and business process reengineering, prototyping (low- and high-fidelity) and elaborating and presenting comprehensive reports for technical and non-technical stakeholders. Knowledge in product and project management, agile methodologies (Scrum, Six Sigma), software quality assurance and user experience research and design.
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Vancouver, British Columbia, Canada
✔️ Senior Business Analyst on the Health Connect Registry team, leading the user enablement and access support processes and activities.✔️ Spearheaded query creation, monitoring, and quality assurance for the HCR Retrofit project, ensuring effective communication with 270,000 registrants.✔️ Led user enablement processes, including provisioning.
Brasília, Federal District, Brazil
✔️ Developed customized data reporting dashboards for the Inspections Team through data analysis and business process improvement, allowing for real-time tracking of key metrics such as inspection completion rates and turnaround times; this led to a 75% improvement in overall team performance.✔️ Developed comprehensive technical guidelines for the Internal.
Recife, Pernambuco, Brazil
✔️ Managed the submission process for projects related to the 2014 FIFA World Cup by the Department of Public Safety through gap analysis, business process improvement and the definition of templates for technical documentation, leading to a 30% increase in federal funds secured for public security initiatives.✔️ Utilized user research and prototyping to.
Recife, Pernambuco, Brazil
✔️ Coached and mentored 700+ team members on UX best practices and user-centred design, significantly increasing user satisfaction scores by 20%.✔️ Collaborated with cross-functional teams at Samsung Mobile Games to conduct user research and identify key pain points and prototype solutions, leading to innovative interaction design concepts that increased.
Recife, Pernambuco, Brazil
✔️ Identified inefficiencies in workflow processes within AiLeader and Meantime startups through quality control and functional and non-functional testing, leading to the redesign and implementation of streamlined procedures, resulting in a 15% increase in overall productivity.✔️ Conducted thorough analyses of task execution and storyboards for both.
Recife, Pernambuco, Brazil
✔️ Implemented quality assurance measures for software development, resulting in a 30% reduction in bugs and an increase of customer satisfaction by 25%.
Recife, Pernambuco, Brazil
LAPS Project - Laboratory of Evaluation of Software Products✔️ Developed comprehensive usability testing protocols that increased the efficiency of identifying and addressing usability issues by 30%, resulting in a more streamlined product development cycle.✔️ Conducted comprehensive usability evaluations of the state tax web system and Walmart sales.
Recife, Pernambuco, Brazil
✔️ Collaborated with clients to gather requirements, worked with the design team to create an intuitive information architecture, and coordinated with the software team to develop user-friendly products, resulting in a 20% increase in customer satisfaction.✔️ Conducted in-depth task analyses and heuristic evaluations on company software, resulting in a 15%.
Other employees you can reach at phsa.ca. View company contacts for 6938 employees →
Valerie Yule
Colleague at Provincial Health Services Authority
Delta, British Columbia, Canada, Canada
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Paul Thompson, Pmp
Colleague at Provincial Health Services Authority
Kelowna, British Columbia, Canada, Canada
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Vince Festejo
Colleague at Provincial Health Services Authority
Vancouver, British Columbia, Canada, Canada
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Chen Greg
Colleague at Provincial Health Services Authority
Burnaby, British Columbia, Canada, Canada
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Casey Ye
Colleague at Provincial Health Services Authority
Vancouver, British Columbia, Canada, Canada
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HK
Hasti Khorasanizadeh
Colleague at Provincial Health Services Authority
North Vancouver, British Columbia, Canada, Canada
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Bonnie V
Colleague at Provincial Health Services Authority
Greater Vancouver Metropolitan Area, Canada
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Suzanne Hoffman
Colleague at Provincial Health Services Authority
Vancouver, British Columbia, Canada, Canada
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CD
Claire Duxbury
Colleague at Provincial Health Services Authority
Vancouver, British Columbia, Canada, Canada
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Gerwyn Dale-Davies
Colleague at Provincial Health Services Authority
Castlegar, British Columbia, Canada, Canada
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Thesis topic: From social to collaboration: a collaborative system to support research groups
Graduation project: Interactive Design in Agile Software Development Processes
Graduation project: Resolution nº 125 of the National Council of Justice and the culture of pacification in the structuring of national.
Quick answers generated from the profile data available on this page.
Cynthia Bernardino, Cbap works for Provincial Health Services Authority.
Cynthia Bernardino, Cbap is listed as Business and Process Analyst at Provincial Health Services Authority.
Cynthia Bernardino, Cbap is based in Vancouver, British Columbia, Canada while working with Provincial Health Services Authority.
Cynthia Bernardino, Cbap has worked for Provincial Health Services Authority, Conselho Nacional Do Ministério Público (Cnmp), Ati - Agência Estadual De Tecnologia Da Informação / Pe, Cesar, and Qualiti Educação E Treinamento.
Cynthia Bernardino, Cbap's colleagues at Provincial Health Services Authority include Valerie Yule, Paul Thompson, Pmp, Vince Festejo, Chen Greg, and Casey Ye.
You can use AeroLeads to view verified contact signals for Cynthia Bernardino, Cbap at Provincial Health Services Authority, including work email, phone, and LinkedIn data when available.
Cynthia Bernardino, Cbap holds Msc, Computer Science from Universidade Federal De Pernambuco.
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