Tier 2 Customer Support Specialist
Current
Aug 2024 - Present
AeroLeads people directory · profile
Ben Brownlie Email & Phone Number
Tier 2 Customer Support Specialist at WiseStamp
at
WiseStamp
1 work email found
@wisestamp.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Tier 2 Customer Support Specialist at WiseStamp
Location
Tel Aviv-Yafo, Tel Aviv District, Israel
Company size
Who is Ben Brownlie? Overview
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Quick answer
Ben Brownlie is listed as Tier 2 Customer Support Specialist at WiseStamp at WiseStamp, a company with 17 employees, based in Tel Aviv-Yafo, Tel Aviv District, Israel. AeroLeads shows a work email signal at wisestamp.com and a matched LinkedIn profile for Ben Brownlie.
Ben Brownlie previously worked as Tier 2 Customer Support Specialist at Wisestamp and Technical Support Specialist at Lumen. Ben Brownlie holds Data Analyst from Developers.Institute.
Company email context
Email format at WiseStamp
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{first}.{last}@wisestamp.com
89% confidence
AeroLeads found 1 current-domain work email signal for Ben Brownlie. Compare company email patterns before reaching out.
Profile bio
About Ben Brownlie
Highly experienced Technical Support professional with a decade of expertise in providing exceptionalcustomer service and technical assistance. Proficiently collaborating with both customers and internalteams, including R&D and Product teams. With experience and skills in SQL, MongoDB, API’s, and DataLogs. Passionate about troubleshooting and resolving complex technical issues, ensuring optimal productperformance and customer satisfaction. A hard-working, dedicated and proactive team player, committedto delivering outstanding support in dynamic environments.
Listed skills include Microsoft Office, Office Administration, Photography, Customer Service, and 13 others.
Current workplace
Ben Brownlie's current company
Company context helps verify the profile and gives searchers a useful next step.
Wisestamp
14 roles
Ben Brownlie work experience
A career timeline built from the work history available for this profile.
Technical Support Specialist
- Providing more in-depth technical support to issues that could not be solved by the Customer Experience Experts by troubleshooting using tools such as LogzIO, Papertrail, Redash – SQL, API Requests (Altair) - Using Slack, Salesforce, and Jira to communicate with Developers, Product Managers, Customer Support Experts, and Customers. - Creating and.
Apr 2022 - Aug 2024
Tier 2 Support Engineer
- Providing more in depth technical support to issues that could not be solved by Tier 1 by troubleshooting using tools such as: - Datadog - Grafana - SQL - Inspect (HTML, CSS & Networking) - API Requests (Postman)- Whilst also using Slack, Zendesk, and Jira to communicate with Developers, Product and Project Managers and Tier 1- Providing training for.
May 2021 - Apr 2022
Technical Support Specialist
Providing technical support to customers, by diagnosing and troubleshooting software and hardware problems by using email, Intercom chat and Zendesk to communicate with the customers.
Feb 2021 - May 2021
Customer Support Representative
Supporting customers with technical issues all over the world via online chat and telephone
Aug 2020 - Jan 2021
Operations Manager
- Managing IT Services, Data Protection, Information Governance and coordinating the Health and Safety for Cawston Park Hospital and General IT technical support including problems on computers, laptops, servers, and printers, and building and repairing Windows computers. - The main focal point for the Pandora Care software at the Hospital by supporting.
May 2018 - Jan 2020
Operations Manager
- Account Management - Working with existing clients and new clients by supporting them via email, telephone or face to face, and training all clients. Also working closely with the Sales team with the setup of new clients.- Working with the Development team in Turkey on software projects including a new Incident Report module for the Care Management.
Jul 2016 - May 2018
Operations Executive
- Provide IT Technical Support for PC's and Mac's, and building new PC's- Working with the Software Development Team - Testing the software before it goes live- Training employees how to successfully use the Patient Management software- The main focal point for clients in the UK, ensuring that all problems were thoroughly investigated and solved.- Keeping.
Feb 2016 - Sep 2016
It Assistant
- Provide IT Technical Support for PC's and Mac's and building new PC's- Working with Software Development Team - Testing the Patient Management software before it goes live, - Training employees how to successfully use the software and writing the support documentation for the software.- Supporting end users of the Patient Management software (Pandora.
Oct 2014 - Feb 2016
It Activity Leader
To lead Media activity sessions with Learning Disability & Mental Health patients in a secure hospital.
Apr 2013 - Oct 2014
Sales Assistant
- Customer Service – Operating tills, serving customers in the store and assisting with their queries- Stock Rotation – Ensuring the stock is stored correctly and in date order- Date checking all produce on the shop floor – Making sure that no out of date produce is left on the shelves- Gap Checking – When a product is out of stock, record it and this.
Jul 2012 - Feb 2013
Technical Administrator
- Project work – Analyzing the production accuracy of the main line, followed through from initiation to completion following findings onto senior management. A new computer system is being researched due to the findings in this project- Project work – Collation of information of raw materials to construct comprehensive database, this included taking.
Jan 2012 - May 2012
Sales Assistant
- Customer Service – Operating tills, serving customers in the store and assisting with their queries- Stock Rotation – Ensuring the stock is stored correctly and in date order- Date checking all produce on the shop floor – Making sure that no out of date produce is left on the shelves- Gap Checking – When a product is out of stock, record it and this.
Jan 2011 - Jan 2012
Residential Assistant
- Fire Warden – Ensuring the building was clear if the alarm sounded- Attending to noise complaints - Breaking up parties when they are too loud and disturbing other people living on campus- Liaising with emergency services in case of injury to students, or police matters - Key Holder – Assisting students who were locked out or had lost their keys
Oct 2008 - Jul 2009
Team & coworkers
Colleagues at WiseStamp
Other employees you can reach at wisestamp.com. View company contacts for 17 employees →
VF
Vaughn Francis Miclat
Colleague at Wisestamp
Manila, National Capital Region, Philippines, Philippines
View →
JW
John Wilxander Peralta
Colleague at Wisestamp
National Capital Region, Philippines, Philippines
View →
OS
Oran Schreiber
Colleague at Wisestamp
Ramat Hasharon, Tel Aviv District, Israel, Israel
View →
LB
Liran Ben-Yosef
Colleague at Wisestamp
Herzliya, Tel Aviv District, Israel, Israel
View →
NB
Noa Ben Ishay
Colleague at Wisestamp
Israel, Israel
View →
ID
Ivan Dichupa
Colleague at Wisestamp
Metro Manila, National Capital Region, Philippines, Philippines
View →
ДС
Дмитрий Савков
Colleague at Wisestamp
Ukraine, Ukraine
View →
SL
Selena Lim
Colleague at Wisestamp
Metro Manila, Philippines
View →
NS
Noam Sharkany
Colleague at Wisestamp
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
View →
DD
Dotan Doron
Colleague at Wisestamp
Israel, Israel
View →
Vaughn Francis Miclat
Colleague at Wisestamp
Manila, National Capital Region, Philippines, Philippines
View →
JW
John Wilxander Peralta
Colleague at Wisestamp
National Capital Region, Philippines, Philippines
View →
OS
Oran Schreiber
Colleague at Wisestamp
Ramat Hasharon, Tel Aviv District, Israel, Israel
View →
LB
Liran Ben-Yosef
Colleague at Wisestamp
Herzliya, Tel Aviv District, Israel, Israel
View →
NB
Noa Ben Ishay
Colleague at Wisestamp
Israel, Israel
View →
ID
Ivan Dichupa
Colleague at Wisestamp
Metro Manila, National Capital Region, Philippines, Philippines
View →
ДС
Дмитрий Савков
Colleague at Wisestamp
Ukraine, Ukraine
View →
SL
Selena Lim
Colleague at Wisestamp
Metro Manila, Philippines
View →
NS
Noam Sharkany
Colleague at Wisestamp
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
View →
DD
Dotan Doron
Colleague at Wisestamp
Israel, Israel
View →
2 education records
Ben Brownlie education
Data Analyst
Business And Information Systems, Information Technology
FAQ
Frequently asked questions about Ben Brownlie
Quick answers generated from the profile data available on this page.
What company does Ben Brownlie work for?
Ben Brownlie works for WiseStamp.
What is Ben Brownlie's role at WiseStamp?
Ben Brownlie is listed as Tier 2 Customer Support Specialist at WiseStamp at WiseStamp.
What is Ben Brownlie's email address?
AeroLeads has found 1 work email signal at @wisestamp.com for Ben Brownlie at WiseStamp.
Where is Ben Brownlie based?
Ben Brownlie is based in Tel Aviv-Yafo, Tel Aviv District, Israel while working with WiseStamp.
What companies has Ben Brownlie worked for?
Ben Brownlie has worked for Wisestamp, Lumen, Practi, Kav Sheroot Tech, and Jeesal Group.
Who are Ben Brownlie's colleagues at WiseStamp?
Ben Brownlie's colleagues at WiseStamp include Vaughn Francis Miclat, John Wilxander Peralta, Oran Schreiber, Liran Ben-Yosef, and Noa Ben Ishay.
How can I contact Ben Brownlie?
You can use AeroLeads to view verified contact signals for Ben Brownlie at WiseStamp, including work email, phone, and LinkedIn data when available.
What schools did Ben Brownlie attend?
Ben Brownlie holds Data Analyst from Developers.Institute.
What skills is Ben Brownlie known for?
Ben Brownlie is listed with skills including Microsoft Office, Office Administration, Photography, Customer Service, Customer Satisfaction, Project Management, Project Planning, and Mental Health.
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