A seasoned IT and services executive with over 25 years of experience driving service excellence in the technology and document management industries. Currently serving as the Vice President of Services at Milner, Inc., overseeing operations for both Milner Document Products and Milner Technologies. I am passionate about delivering innovative solutions, optimizing service delivery, and ensuring customer satisfaction across all levels of the organization.With a proven track record of leading large teams, managing complex service offerings, and enhancing operational efficiency, I thrive on creating value for both clients and internal teams. My leadership approach focuses on collaboration, process improvement, and leveraging technology to meet the evolving needs of the business.Specialties:Exceptional communicatorClient relationship buildingSustainable business resultsHigh client and employee retentionTurnaround and Start-up ManagementStrategy Development and ExecutionOrganizational DevelopmentRecruiting High Powered Sales/Technology/Operations TeamsCompensation/Retention/Succession PlanningConsultative Solution SellingContract Development/Negotiations