Ben Crow

Ben Crow Email and Phone Number

Systems Engineer and Architect II @ Immedia
Phoenix, AZ, US
Ben Crow's Location
Greater Phoenix Area, United States
Ben Crow's Contact Details

Ben Crow personal email

n/a
About Ben Crow

• Experienced in sales and design of Audio/Visual solutions to meet customer business needs in both hardware and software solutions• Experienced in technical helpdesk support, sales support and video conferencing equipment installations• Basic understanding of software deployment, telephony, and network topology• Certified: Zoom Software Video Conferencing Technical Sales, LifeSize Cloud Specialist, LifeSize Technical Specialist, LifeSize Assurance Maintenance Specialist, and Avaya Professional Design Specialist for Scopia, Polycom Video Endpoint Sales Track and Video Endpoints Technical Track

Ben Crow's Current Company Details
Immedia

Immedia

View
Systems Engineer and Architect II
Phoenix, AZ, US
Website:
immedia-tech.com
Employees:
81
Ben Crow Work Experience Details
  • Immedia
    Systems Engineer And Architect Ii
    Immedia
    Phoenix, Az, Us
  • Immedia
    Systems Engineer/Architect Ii
    Immedia Mar 2024 - Present
    Scottsdale, Arizona, United States
  • Immedia Integrated Technologies
    Technical Solutions Engineer
    Immedia Integrated Technologies Mar 2020 - Present
    Scottsdale, Arizona, United States
    • You will act as the subject matter expert for Unified Communication such as Zoom, Teams, Cisco, integrated AV solutions that require IT Infrastructure and/or integration.• Work with client’s team to implement to get site ready for Zoom and/or Teams Rooms. This could include getting correct licenses assigned to the room. • Zoom admin for our company. Since we are a Zoom reseller, we can be the admin for all clients. • Setting up and implementing Zoom Phone. • Train our clients… Show more • You will act as the subject matter expert for Unified Communication such as Zoom, Teams, Cisco, integrated AV solutions that require IT Infrastructure and/or integration.• Work with client’s team to implement to get site ready for Zoom and/or Teams Rooms. This could include getting correct licenses assigned to the room. • Zoom admin for our company. Since we are a Zoom reseller, we can be the admin for all clients. • Setting up and implementing Zoom Phone. • Train our clients on Zoom Rooms, Zoom Meeting App, Teams Rooms, and Teams Meeting App. • Talk with client’s IT department on how to register our phone products to their VOIP/SIP phone system. • Works with Project team to get all equipment firmware’s updated before going to site with install team to ensure all equipment is on latest firmware. • 0ffice 365 admin for our company. • Work with client’s IT department to ensure the network configuration on site is ready for our network AV equipment. • Assist the project and install team with configuration and testing of all UC and network AV equipment that will land of client’s network. • Assist our customer experience team with troubleshooting network AV issues with equipment and anything related to unified communications.• Partners with the sales team to develop a scope of work and supporting documentation, so the correct information can be entered on the Project Template (PT) and help with a smoother and efficient design of the system. This is done by performing site surveys and walk-through of customer facilities/networks.• Help put together a POC and demo to management and C-level executives. The goal is to get the requirements correct and vet the solutions ahead of time thus cutting down on revision or Change Orders.• Work with vendors to get new products in. Then run the product through the new product evaluation process to see if the product will work with our installation and deployments. Show less
  • Immedia Integrated Technologies (Immedia Llc)
    Account Manager
    Immedia Integrated Technologies (Immedia Llc) Dec 2015 - Mar 2020
    Scottsdale, Az
    • Manage and maintain a client base of 25 key accounts• Direct support to Immedia’s Subject Matter Experts and Account Executives, liaison between the Immedia Sales, Engineering, & Project Management teams• Conduct site walks with Project Consultants and facilitate the collection of vital project information• Provide engineering support to Immedia Sales team and create Project Templates for Engineering• Present designs and proposals to customer so they have an understanding of… Show more • Manage and maintain a client base of 25 key accounts• Direct support to Immedia’s Subject Matter Experts and Account Executives, liaison between the Immedia Sales, Engineering, & Project Management teams• Conduct site walks with Project Consultants and facilitate the collection of vital project information• Provide engineering support to Immedia Sales team and create Project Templates for Engineering• Present designs and proposals to customer so they have an understanding of the AV solution they are purchasing Show less
  • Face To Face Live
    Technical Support Specialist
    Face To Face Live May 2013 - Nov 2015
    Scottsdale, Az
    • Run Helpdesk, provide Level 1 & 2 Support for our software and hardware components• Responsible for video conferencing equipment installations and work with A/V partners to incorporate our video conferencing solution. • Work with IT Managers to set up networking for video conferencing• Provide technical sales support• Certified: LifeSize Cloud Specialist, LifeSize Technical Specialist, LifeSize Assurance Maintenance Specialist, and Avaya Professional Design Specialist for… Show more • Run Helpdesk, provide Level 1 & 2 Support for our software and hardware components• Responsible for video conferencing equipment installations and work with A/V partners to incorporate our video conferencing solution. • Work with IT Managers to set up networking for video conferencing• Provide technical sales support• Certified: LifeSize Cloud Specialist, LifeSize Technical Specialist, LifeSize Assurance Maintenance Specialist, and Avaya Professional Design Specialist for Scopia Show less
  • Waste Management
    Buyer
    Waste Management Feb 2013 - Apr 2013
    Tempe, Az - Four Corners Market Area Office
    -Reviews and processes requisitons in a timely manner and in accord with established procurement policy and procedures.-Works with requisitioners to clarify specifications and creates purchase orders in using Oracle PeopleSoft and Aestiva Power Office.-Place orders with approved suppliers.-Develops regional or local sources of supply that meet current and future cost, quality, and service objectives where enterprise agreements are not available.-Works with finance and accounting… Show more -Reviews and processes requisitons in a timely manner and in accord with established procurement policy and procedures.-Works with requisitioners to clarify specifications and creates purchase orders in using Oracle PeopleSoft and Aestiva Power Office.-Place orders with approved suppliers.-Develops regional or local sources of supply that meet current and future cost, quality, and service objectives where enterprise agreements are not available.-Works with finance and accounting to resolve supplier billing and payment issues. Show less
  • Waste Management
    Office Administrative Assistant
    Waste Management Jan 2012 - Dec 2012
    Scottsdale, Az
    •Performs a variety of clerical tasks supporting a 35-person department office.•Assist and execute in general day-to-day projects for the Western area office under tight deadlines and pressure.•Office relocation coordination (packing, move and office closure) due to consolidation.
  • De Rito Partners
    Marketing Assistant
    De Rito Partners May 2011 - Sep 2011
    Research, input and track property data and status of properties - LoopNet, DriveBuy, CoStar, Google sites, SIC updates. Post social media on Facebook, Twitter. Update marketing brochures, create marketing packets, direct mailers. Prepare, send email blast proofs to Brokers. Run Salesgenie, Access reports.
  • De Rito Partners
    Commercial Real Estate Retail Broker Intern
    De Rito Partners Jan 2010 - May 2010
    College InternshipResponsible for research of projects and support to brokers.- Researched shopping centers within a three mile radius of a targeted intersection to determine the contact information of owners that may need assistance with leases which resulted in several new clients.- Researched Fry's Super Market store locations to identify retail stores attached to respective shopping centers and gave information to a broker who contacted retailers about new Fry's Super Market… Show more College InternshipResponsible for research of projects and support to brokers.- Researched shopping centers within a three mile radius of a targeted intersection to determine the contact information of owners that may need assistance with leases which resulted in several new clients.- Researched Fry's Super Market store locations to identify retail stores attached to respective shopping centers and gave information to a broker who contacted retailers about new Fry's Super Market locations with available site space. Show less

Ben Crow Skills

Social Media Marketing Sales Social Media Marketing Social Networking Marketing Strategy Event Planning Management Advertising Facebook Email Marketing Real Estate

Ben Crow Education Details

Frequently Asked Questions about Ben Crow

What company does Ben Crow work for?

Ben Crow works for Immedia

What is Ben Crow's role at the current company?

Ben Crow's current role is Systems Engineer and Architect II.

What is Ben Crow's email address?

Ben Crow's email address is be****@****asu.edu

What is Ben Crow's direct phone number?

Ben Crow's direct phone number is +160273*****

What schools did Ben Crow attend?

Ben Crow attended Arizona State University, Notre Dame Preparatory High School, Brophy College Preparatory.

What skills is Ben Crow known for?

Ben Crow has skills like Social Media, Marketing, Sales, Social Media Marketing, Social Networking, Marketing Strategy, Event Planning, Management, Advertising, Facebook, Email Marketing, Real Estate.

Who are Ben Crow's colleagues?

Ben Crow's colleagues are Nate Vandermale, Troy Wolver, Tim Smith, Matt Beck, Cts-I, Zach Cassel, Sara Staudohar-Emmons, Stephen Caparella, Cts.

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