Leading end-to-end support model for Public Safety which encompasses the various support groups within Verizon, along with external 3rd parties. Ensuring communications between each group is up-to-date and complete and delivering a world-class experience for our customers.

• Network Architect – Designed and implemented a globally secure network infrastructure based on Blockchain requirements. The network also encompassed Blockchain Cloud Node deployment over AWS.• Key role with the buildout of Cisco’s on-prem data center based on Cisco ACI infrastructure. Incorporated Cisco Identity services engine (ISE), ASA Firewall with SourceFire, along with Active Directory. • Tested Blockchain Node transaction latency. Customized routing / security polices to optimize network performance.

• Manage cloud-based solutions that provide network management, auto-provisioning, and the ability for third-party software providers to integrate with our STS mobile gateways• Track technical capabilities of competing solutions, keep documents and presentations up to date in collaboration with the internal technical writing team, deliver competitive analysis and technical sales tools, and create competitive positioning of Lilee Systems’ solutions in collaboration with product management, product marketing, and sales• Manage Lilee's industrial IoT solutions for smart cities by working closely with key global companies and organizations in the IoT space• Provide SE support for key accounts: translate customer needs in high-level solution designs; bring new networking technologies to market; liaise with business units and technical marketing to promote an understanding of our products, technologies, and services; help our partners refine their go-to-market strategies and technical portfolios; prepare model RFPs and respond to customer RFPs

• Built core infrastructure involving network security, routing, and switching technology, which was used at Tier 1 events such as Cisco Live, GSX, and Partner Summit • Managed a team of engineers and staff to deploy our core network infrastructure within venues such as MGM/Mandalay Bay, San Diego Convention Center, Mascone Convention Center • Integrated software management, network monitoring, and security tools within our Network Operation Center (NOC) • Built VMWare-based network management applications with ESXi using UCS servers• Designed and wrote contingency plans for diverse scenarios regarding network failures

• Created modular Sales Kits which bolstered Cisco’s ability to promote StadiumVision, resulting in new clients and increased revenue• Presented solution demonstrations to customers and sales engineers at corporate briefing centers• Implemented new and successful designs which were repeatedly recognized by Cisco upper management• Served as sole support and remotely managed our global briefing centers in Korea, Brazil, and Australia• Provided assessments of the strengths and weaknesses of current and potential competitors using advanced and systematic competitor profiling• Integrated innovative StadiumVision Director projects comprised of various technologies such as CMX (Location Based applications), iBecon, and mobile apps in order to enhance fan experiences • Managed and maintained briefing centers at corporate headquarters, ensuring optimal performance for planned and impromptu demonstrations

• Managed the Cisco Solution Express (CSE) truck which showcased Cisco solutions to a number of vertical markets: retail, healthcare, manufacturing, government, and education• Created solutions based on network security, mobility, network management, and unified communications• Implemented DMS content for vertical messaging• Collaborated with ISMs, TMEs, and team members to build out new vertical solutions

• Incorporated IPICS, video surveillance, Cisco Unified Communications, and secure routing and switching to build a vertical solution for Government COOP (Continuity of Operations Planning), which focused on expanding collaboration between first responders• Built vertical solutions for Education (K-12) based on Cisco SMB and Branch Routing, Firewalls and Content filtering. Also incorporated third party solutions for parent notification• Focused on the Retail vertical market, building out Cisco-based solutions and incorporated key partner’s technologies

• Developed core modules for IP/TV Viewer supporting all major codecs (MPEG1, MPEG2, MPEG4, and lower end codecs)• Developed test software to verify compatibility with a variety of industry standard codecs through IP/TV Viewer• Transitioned to TME role and co-wrote White Papers on deployment of unicast and multicast video stream• Wrote data sheets on positioning of IP/TV solutions with competitor