Ben D. Email & Phone Number

Kirkland, Wa, Us

Woodinville, Washington, United States

Content and Social media management of Avalle wine brands, including Matthews, Jaine, Tenor, From the sky down, Single Barrel, and Blackboard.Content Creation for five local lines of Wine• Created weekly social posts for luxury wine brands, including Matthews (13k), Jaine (3k), and Tenor (14k), with a 130% increase in unique accounts engaged.• Developed new brand narratives that resulted in a 384% increase in reach through stories and wall posts, for Matthews, Jaine, and Tenor in just one month.Email Marketing and Copywriting• Created and designed narrative emails for six wine brands, reaching a mailing list of 26,000 and generating an average order revenue of 200$ via an e-commerce platform.• Generated Wine announcement emails with a 70% open rate and 7.2% click-through rate.• Created custom AI tools within ChatGPT to generate copy for wine brands based on brand guidelinesBrand Creation• Launched luxury Washington wine brand From The Sky Down in partnership with Force Majeure wines, generating 17,000 in online revenue within one week of launch• Developed a membership ambassador program for influencer marketing tailored to each brand aesthetic

Seattle, Washington, United States

Projects: Business Development● Implemented an email lead generation campaign in the Woodinville Wine tasting room market, leading to a 68% conversion rate with outreach emails. Negotiated with wineries to highlight tasting rooms for social channel development focused on long-term relationships and social media audits.● Leveraged Sommelier Level One education to refine business outreach programs by targeting small winery businesses through networking events and cold calling to shorten the outreach cycle, achieving partnerships with six wineries in 3 months.Community Management: ● Created AI training courses on how to use AI resources for data analysis and copywriting. Trained three teammates to use ChatGPT prompt engineering for blog writing and idea generation.● Provided community management for various social media accounts, servicing comments and direct messages totaling 20,000 in four months. Results showed a decrease in negative social engagements by 10%Bumbershoot Music Festival Seattle● Drove a 200% increase in followers on Instagram and Facebook in just over six months.● Managed Customer Service of Seattle's largest local music festival with 40,000 attendees resulting in a 200% increase in followers on Instagram and Facebook in six months.Cascade Designs ● Deployed 10-15 weekly posts across five Instagram and Facebook profiles, including MSR (336k Followers), Therm-A-Rest (166k), Packtowl (4.2K), Platypus (5.7k), Sealline (6k).● Managed customer service of over 20,000 messages from July to October, resulting in a 3% increase rate in positive interactions on the profiles.

Seattle, Washington, United States

Learning and supporting various teams within We Are Unicorns, including video/photography production, customer service, and client management.Utilize Hootsuite/Sprout Social for Customer Service EngagementRivaliQ Social Media Reporting tools

Woodinville, Washington, United States

Content Creation for five local lines of Wine.● Used Prompt Engineering to create AI ChatBots to write copy for newly released wines. This resulted in an increased posting cadence of 8 posts per week and increased Instagram Engagements by 136% across all brands In 2023 compared to 2022.● Managed $1,500 in paid advertisement which led to over 500,000 new impressions across three separate brands.

Seattle, Washington, United States

Increased Instagram Follower count to 700 over a one year period doing photography shootsGenerated 4k revenue over a 2 year period through family and senior photoshootsOptimized website content for search engines (SEO), resulting in a higher search engine ranking

Kirkland Washington

https://momentophotography.info/Providing high quality photos for clients.Graduation photosWeddingsEvent photographyCosplay Nature/Landscape

Kirkland, Washington, United States

● Used Salesforce Software and in person relationships to generate a 90% sign-up rate for alumni programs over one year compared to 68% national average.● Coached program alumni on storytelling strategies for media opportunities featured on Wall Street Journal and NBC.

Bellevue, Washington, United States

• Health Unit Coordinator at The Eating and Recovery Center June 2021 – Present o Coordinate referrals to out patient providers for patients in residential careo Organize, stock and track Over The Counter medications and medical supplies o Support day nursing staff with vitals, patient care and charting needs

United States

I work with adolescents and adults struggling with a variety of Eating and Orthorexia related disorders. My work is to monitor and chart on them throughout the day and provide basic counseling through difficult meal times and the refeeding process.

Issaquah, Washington, United States

Due to the rapid spread of the COIVD-19 Virus many individuals were exposed who had no home to isolate themselves in. This position was designed to monitor the behavior and mood of individuals who were placed in the Issaquah COIVD-19 Hotel. This included handling a number of patients with psychosis, addiction and severe width drawl symptoms. Finally, our roles were also to connect individuals with local resources for discharge once they had recovered from the virus.

Kazungula, Botswana

Community Health Volunteer educating individuals on HIV/AIDS, Gender Affairs, TB, Sanitation, Stress Management, Healthy Living and Peer Education.Teaching Life Skills Youth Development at Kazungula Primary School and Kubu Lodge Childrens Ark.Building Capacity with individuals withing the community.

Helena Montana

Trained new students on operation of Black Magic cameras, studio decks and livestreaming software.Organized schedules for students in cooperation with upcoming sports games.

Helena, Montana

Woodinville Washington

Worked as a front end courtesy clerk, but supported other departments including Floor management, Night shift, Diamond Sales and Cart Collection.

Helena Montana

Was trained in operation of Black Magic cameras, Studio equipment and Livestreaming software.The position was multifaceted where on any day i could be operating a camera, directing or troubleshooting the equipment.

Master Of Business Administration - Mba, Applied And Professional Ethics, 3.8

Began this MBA Program to understand the connection between Project Marketing and Business Development.

Bachelor'S Degree, Biology, General

Activities and Societies: Anthropology minor President of Circle K Junior and Senior year District Governor for Circle K Montana District.

Education record