Kelsey Hoover Email & Phone Number

Poulsbo, Washington, United States

• Managed inventory through accurate cycle counts and receiving vendors.
• Ensured product freshness with daily checks of outdated and damaged items.
• Handled and accounted for thousands of dollars daily through till reconciliation and making deposits.
• Created end caps and planograms to promote merchandise, sales and seasonal items.

United States

• Facilitated communication and tasks between two teams within the store to improve customer service.
• Handled thousands of dollars in cash and electronic transactions daily.
• Performed community outreach and coordination of immunization clinics at various local business locations, helping protect over 100 people within the community.
• Established strong relationships with businesses and customers through personal interaction.
• Delivered medications to disabled and elderly residents without reliable access to transportation.
• Engaged in daily calls such as reminders and wellness checkups for the safety of customers.

United States

• Provided excellent customer service in a HIPAA sensitive environment assisting customers with health insurance related pharmacy orders.
• Able to handle customer expectations, order priorities and insurance questions while directing to appropriate information resources.
• Accurately and efficiently handled thousands of dollars in cash and electronic transactions.
• Performed timely deliveries of medications to elderly and transportation challenged residents within the local area.
• Maintained medication inventory and identified expired medications for database reordering, tracking and disposal.
• Assisted other store locations due to my dependable and professional work ethic.