Ben Dawson Email & Phone Number

Redhill, England, United Kingdom

• Design, development and deployment of Power BI reports and dashboards
• Data extraction using SAP Business Objects and SAS
• Data transformation within Power BI using Power Query and DAX
• Data visualisation and storytelling with a focus on RAG (Red Amber Green) status on pre-determined KPIs
• Discovery of user requirements and prioritisation using MoSCoW methodology
• Presentation of reporting solutions to stakeholders and a commitment to continuous improvement

Redhill, England, United Kingdom

• Creation of new products in back-end system.
• Management of existing finance products, ensuring optimal functionality.
• Working with Marketing Managers across multiple brands on product testing.
• Deployment of products to the production environment.
• Creation and documentation of an audit process for all product change requests.
• Monitoring of mailboxes and prioritisation of product and campaign builds.

Redhill, United Kingdom

• Produced and analysed reports and MI, developing insights used to guide decisions regarding procedures and departmental strategy.
• Underwrote new prospective dealer partners based on risk factors such as company financials and credit searches, exhibiting a proactive approach to risk management.
• Identified issues in dealer portfolio through regular analysis of efficiencies and risk factors and implemented risk mitigation to address concerns.
• Developed leadership qualities and created an inclusive, collaborative working environment.
• Created and implemented multiple procedures for use within the team and the wider business.
• Managed several dealer on-boarding projects start to finish, ensuring constant monitoring and communication of progress to all concerned stakeholders.

Redhill, United Kingdom

• Closed dealers which were no longer permitted to sell our finance
• Took phone calls from Business Development Managers and dealers.
• Acted in a support capacity for SCUK’s sales force, and for any dealers with commission queries.
• Loaded complex operating agreements for each dealer from pricing models- loaded the base rates and commission boundaries, as well as any volume bonus that might be applicable.
• Acquired knowledge of how pricing models are produced, based on business efficiencies and Return on Asset (ROA).
• Requested and took on extra work in addition to my normal workload whenever possible.

Redhill, United Kingdom

• Ensured that direct reports worked towards and achieved targets and was the first point of call for any queries they had.
• Chaired and organised team meetings.
• Achieved every deadline that was set.
• Created an incentive for the department during a busy Q1 and created a tracker to provide updates.

Redhill, United Kingdom

• Funded customer proposals
• Took phone calls from dealers, internal sales, and other departments.
• Pursued unresolved issues causing the department’s service level agreements to be affected.

Diploma In Full Stack Software Development, Computer Software Engineering

English Language And Communication And Philosophy, Humanities, 2:1

Education record