Ben Evers Email & Phone Number

England, United Kingdom

Safely and promptly dispatching trains. Assisting disabled customers. Selling tickets. Answering passengers queries.

Sydney, Australia

Recording and handling lift complaints from customers across Australia, New Zealand and Fiji. Then dispatching these to the lift mechanics adhering to all SLAs. Also, conducting weekly customer feedback surveys, liaising with all service supervisors.

Sydney, Australia

Investigate and resolve clients complaints regarding their service and contract by liaising with department heads, investigating and analysing the root cause of their dissatisfaction. Also, responsible for contract negotiations with the main focus on retention.

Sydney, Australia

Resolving escalated customer queries and complaints via telephone and email by working with Groupon Partners.

Sydney, Australia

Resolved customer queries via phone or email, adhering to Customer Care policies and procedures. Also, solely operating a trial telephone orderline service, collating, analysing and reporting on its progress going forward into its fully live introduction.

Sydney, Australia

Assisting existing and potential members with any enquiries in completing the CPA Australia program, towards becoming a certified practicing accountant. Also assisting the Professional Conduct team in the organisation of new and future hearings & as the Committee & Discussion Group Coordinator.

Birmingham, United Kingdom

Dealing with high profile complaints such as disability, discrimination and negligence claims, and staff feedback, requiring in depth examination and expansive knowledge of government legislation and the company’s services and procedures. Also responding to correspondence addressed to Sir Richard Branson, the Chief Executive, Chief Operating Officer and.

Birmingham, United Kingdom

Responsible for corresponding with customers regarding complaints and enquiries regarding all of Virgin Trains services across a number of platforms.