I have enjoyed a varied career in IT Management. Starting with a Helpdesk Management role, moving on to Desktop Support Management then Test Management, Application Development Management, and most recently Software Asset Management.In each role I have delviered a successful IT Service and worked to improve each service in line with industry standards.My future goals are to continue working within the Licence Compliance arena and add to this experience a more rounded capability in Auditing, Governance, and IT Security.Specialties: Have successfully led my previous company through a Microsoft Licence Audit.Deep knowledge of ITIL processes, including the design and implementation of Release and Inventory Management processes for my previous company.Worked within and designed processes around ITIL, CMM, and SOX standards.