Ben Heller Email & Phone Number

Andover, England, United Kingdom

Led our customer engagement development squad working within a Product/Tech/Design trio to discover, build and deploy customer and business value software. Now entrusted to run a non-engineering product innovation team focusing on customer research, opportunity mapping, and solution testing for future thinking strategic objectives.

East Grinstead, England, United Kingdom

Key responsibilities included leading discovery to elicit high level requirements that meet the needs of the business, our customers, and external collaborative partners to ensure they were fulfilled through carefully thought-out feature specifications and close liaison with internal and external stakeholders for effective shipping of deliverables..

Horsham

HealthTech startup, joined as one of the first 10 employees. On a mission to provide holistic health and fitness solutions to the B2B and B2C markets. Implemented QA processes and led QA efforts for sprint releases. Managed release processes ensuring product quality.

Brighton, United Kingdom

Enhanced QA processes and led a small QA team in agile projects.

Brighton, United Kingdom

Focus was to enhance the QA processes and presence within a small, technologically focused, cutting-edge product software development company with a passion and focus on fantasy sport games. Leading a small QA team to implement a defined testing strategy with an automation focus. Aim was to greatly enhance the end product ensuring better quality.

Gatwick

• Being the quality assurance lead on an ambitious, large scale internal software development project I was responsible for overseeing all testing activity within the project from manual testing through to automation.
• Continuous development and integration of agile testing practices and workflows into the project within our newly established agile environment.
• Working within close-knit scrum teams that include experienced software and UX developers, Business analysts, QA analysts and scrum masters.
• Daily communication and project training with scrum team colleagues situated in Poland and Russia.
• Planning and executing test scripts against user story acceptance criteria.
• Project incorporated ‘big data’ technologies as well as Mongo, Java Script, C# and automation testing using Selenium.

Gatwick

• Assistance in the day-to-day product management of the companies incoming XML gateway via multiple sales channels, UK and worldwide. Provided ongoing technical support to our XML partners on any issues that might.
• Working alongside our XML 3rd parties which included some large multinational organisations, it was essential to develop and maintain beneficial working relationships.
• Constant review of 3rd party performance dashboards to ensure response speeds are always at acceptable levels and act upon any technical issues that may arise. This has enhanced my problem solving and analytical skills.
• Provided assistance within XML integration and liaised with sales team to ensure that correct product is offered to each sales channel.
• Analysing huge amounts of data, which requires precise attention to detail in order to identify trends in sales, technical issues and avoid property duplication.
• On-site training and daily communication with team members situated in Poland.

Felbridge

Casual on and off part-time/full time position held at a sophisticated cocktail bar called the 'Qube bar' in the Felbridge Hotel and Spa. I started work here after my internship held at HSBC while looking for a more permanent career choice.

Brighton, United Kingdom

• Two month un-paid work experience. Assisting within a team of five our common goal was to support commercial management through analysis, research and relationship building with businesses across the South East of.
• Analysis of profit and loss accounts, balance sheets and cash flows.
• Synthesis of research information and enhanced commercial awareness.
• Telephone and direct contact with client on business premises.

Bachelor’S Degree, Management Information Systems, General

Activities and Societies: Loughborough University cricket team training squad.Established business skills in areas such as corporate.

A Level, Geography, Business And Economics, Art , Physics (As Level), B, B, C And C

3 A Levels and one AS level qualification. Also possess 10 GCSE's all grade A-C.