Ben Hooker Email & Phone Number

Warren, Michigan, United States

-Analyzed all orders for GM Accessories to prevent supply disruptions and communicate product availability.-Led director level cross-functional meetings for all new product approvals and issue escalation.

Grand Blanc, Michigan, United States

-Led an enterprise-wide strategic pricing project that impacted over 50,000 parts using historical data and analysis to reduce overall warranty expense.

Lehi, Utah

-Established an online content strategy plan and editorial calendar for the customer community with a focus on company-level customer outreach.-Develop B2B marketing strategies to drive awareness, interest and engagement with case studies, customer videos, blog posts, and emails.

Provo, Utah

-Collected over $414,000 from past due customer account balances averaging $16,000 per month.-11 time top collections agent. Finished top 3 in the entire company for money collected 20/26 months.-Provided exemplary customer service and communication by phone, text, and email.

Lake Orion, Michigan

-Collaborated with engineering to develop Sell Sheet for brands such as Ford, GM, and Chrysler.-Developed scripts and other written materials as education for DPF systems.-Produced video content for the passenger vehicle segment.

Greater Chicago Area

-Full-time door-to-do salesman generating over $50K in revenue. -Sold customers using persuasive sales techniques and providing a fantastic customer experience.-Knocked well over 100 doors per day.

Riverton, Utah

Draper, Utah