Ben Humphreys Email & Phone Number

London, England, United Kingdom

As a leader in data engineering and full stack development, I bring a wealth of experience and proficiency in managing cross-functional teams, devising strategies, and architecting systems capable of handling colossal data volumes. My tenure comprises directing a skilled team of data engineers, full stack developers, analysts, and dev ops engineers, demonstrating my ability to drive and maintain high performance across a diverse workforce. I have been at the forefront of constructing a real-time data collection, processing, and distribution architecture that manages over a billion messages daily, illustrating my capability to undertake high-stakes, high-impact projects.

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

Responsibilities• Develop and maintain full-stack enterprise web applications• Develop and support bespoke BI tools, productivity applications and machine learning models• Provide analysis on new and historic data to aid decision making• Manage offshore development and support teams• Define and maintain development guidelines• Advise on software acquisition• Communicate effectively with the business, enabling and developing innovative solutions to novelproblemsProjects• Bespoke workflow web application• NLP based email classification and processing• Machine learning enhanced data ingestion and cleansing tools to handle unstructured pdf, word and excel data• Catastrophe risk workflow and data visualisation tools• Catastrophe risk modelling system improvement through data pipeline analysis• Bespoke API interfaces for 3rd party applications• Policy admin system integration• Automated bordereau management• Custom pricing excel workbook• Custom reporting

London, United Kingdom

• SSIS, SSRS, SQL and .NET development and support• Requirement analysis and Communication• Lloyds market understaning

• Development of custom ETL data pipelines and data integration• Application Development: Developing Changes to applications, to specification, on time and to budget• Technical Support/Analysis: Investigating and resolving complex faults• Client Communication: Dealing with client requests and responding to issues. Managing client expectations and building positive relationships• Problem Investigation: Identifying root causes to persistent issues, developing workarounds and solutions• Impact Assessment: Assessing and costing changes requested by clients• Testing: Writing and implementing test plans and ensuring that work produced is of a good standard• Out of Hours Support: Supporting a time critical service and resolving issues 24/7

Resolving complex faults that required detailed investigation. This includes the management of profiles within active directory, the use of remote tools, management of the RSA token system, software installation, Blackberry support, liaising with 3rd party suppliers and managing incidents to resolution

• Leading Staff: Management and training of 20 people within a technical support team• Supplier Management: Communication with national communication and infrastructure organisations, coordinating and managing resources to resolve client issues• Technical Support/Analysis: Resolving complex faults that required detailed investigation and a good working knowledge of telecommunication and IT systems• Support Documentation: Writing support documentation to be used within contact centre

Master Of Science - Ms, Computer Science, Distinction

Machine Learning, Natural Language Processing, Computer Vision, Reinforcement Learning, AI, Functional Programming

Bachelor Of Science (B.Sc.), Physics