Ben Bittner Email & Phone Number

Minneapolis, Mn, Us

West St Paul, Minnesota, United States

Lakeville, Minnesota, United States

Guided as focal contact for cutover activities of $1.2 BB manufacturing and transportation acquisition. Administered access compliance protocols during TSA of 12 departments and 1,200 individuals. Led change control processes, involving range of stakeholders, including executive leadership, to ensure accurate prioritization, process optimization, and fiscal mitigation. Structured mass role provisioning efforts of 5,000 individuals within SOX compliance. Crafted weekly executive summary of program efforts, and as chair for myriad meetings involving different organizational tiers.

Minneapolis, Minnesota, United States

Externally: Acted as Product Owner & Liaison for M&A of healthcare client & their stakeholders to finalize $2B deal closing. Transitioned system education protocols as project manager of $10M platform acquisition. Administered SDLC standards for 11 team while providing optimization guidance. Internally: Selected for strategic Chief of Staff role at key client in payer healthcare. Closed 3 Partnerships, 5 MSAs, and recruited 7 resources in 2 quarters. Aligned with Operations, Business Development, and HR regarding process optimization for candidate and client tracking, onboarding, and flow.

Minneapolis, Minnesota, United States

ExperienceIT focuses on helping our partners find efficiencies and opportunities to advance the Flow of their organizations. By tapping the potential in the people involved, the processes being followed and the technologies utilized, we have a systematic way of identifying and quickly getting to the bottom of any hinderance to an organizations Flow.

Minneapolis, Minnesota, United States

Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. Over 10,000 organizations around the world are using Qualtrics to listen, understand, and take action on experience data (X-data™)––the beliefs, emotions, and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love, and build a brand people are passionate about. To learn more, please visit qualtrics.com.

Greater Minneapolis-St. Paul Area

- Manages 40+ accounts on a national scale- Values clients needs, actively listens, and builds relationships.- Acts as front line for client management to then coordinate across multiple internal departments.- Established live and adaptable training protocols and best practices.- Able to assist and resolve in escalated client support tickets.- Provides data analysis, interpretation, improvement, and growth strategies within solution for clients.- National Account Manger, Support Services Director, On Boarder, Sales.

Team Lead, Employee Training, Account Resolution, Credit Research and Management, Conflict Resolution, Customer Retention and Satisfaction, Abide By and Enforce Collection Policies and Procedures