Ben Keller Email & Phone Number

Bay Of Plenty, New Zealand

Tauranga, Bay Of Plenty, New Zealand

Bay Of Plenty, New Zealand

Bay Of Plenty, New Zealand

Tauranga

Provide insights through analyzing sales operations and outcomes, proactively provide recommendations to the Channels team for continuous improvements. Key duties:• Navigate and analyse complex data sets• Interrogate sales data to produce useful insights• Communicate these insights and tell a story with the dataSkills & Experience Required:• Innovative problem solving abilities• High attention to detail• A proactive approach and can-do attitude• The ability to work autonomously

Tauranga, New Zealand

Inbound customer service role:• Helping customers with understanding their accounts• Providing product support for multiple utilities• Finding great solutions for any challenge that is thrown your wayKey duties:• A strong customer service focus with strong communication skills• The ability to think laterally and a passion for problem solving• Intermediate - Advanced computer skills• The ability to learn new/multiple programs and databases, and move fluidly between themAdditional responsibilities:• Responsible for internal newsletter to 200+ staff• Mentoring new employees• Accepted into Correspondence role, which was superseded by Channel Analyst role, after accepting position.

Tauranga

Roles & Responsibilities• Safety briefings• Safety equipment checks• Receiving payment on the day• Ensuring our customers have a positive experience on their day out fishing• Responsible for ensuring maintenance checks are completed, and any necessary work undertaken• Working with the business owner on scheduling of trips• Managing the digital media channels for the business

Tauranga

I have extensive experience working along side digital agencies, not only with regards to website/web app deployment, but working together with agencies in an advisory role on the best rollouts for the modern platforms, and how they apply to the relevant target audiences. Each visitor/customer is different, so as much as practical, its advantageous to tailor the content/imagery and the technology used to provide a solution. Speaking the right language, to the right people at the right time, is the best way to improve conversion, whether it’s a support request, a new sale, or advising the business tool which best meets the clients needs. Creating a segment specific campaign to me is the part this role that I enjoyed the most, because at the end of the day, the website/web app is a tool, and needs to perform as such. Coming from an Agile, Im a big fan of pilots, and prototyping, so decisions can be based on factual data, gathered from those using the tool, as in my experience it always ended up providing the best result.Role Split25% Account management, servicing existing clients and working with local design agencies to ensure the client has the best experience possible.20% Managing the development teams responsibilities. Consulting existing clients on the changes to their website/web app which will help drive the business inline with the company goals and objectives.15% New business sales, and ensuring the business tool meets the clients unique requirements, working on proposal content for internal purposes. Ensuring the correct channels are driving the business tool.10% Front end development work15% Supporting existing clients with website/digital marketing platform maintenance.15% Website design, and prototyping

Tauranga

- Working with clients on their design requirements for websites/web apps- Making suggestions on the best technical platform to be building from- Working on Digital Marketing strategies to assist the rollout of the tool- Providing support for the development team- Assisting with quotes- Working with custom CMS solutions to meet the clients needs

Tauranga

• Safety equipment checks• Assisting the skipper anchoring / berthing / day to day maintenance• Assisting the customers to have the best days fishing possible

Skipper In Restricted Limits (Srl - Endorsed 12M-24M)

Bachelor'S Degree, Bachelor Of Computing Systems (Bcs), Software & Systems

Certificate Level 6, Diploma In Information & Communications Technology Level 6

Certificate Level 5, Diploma In Information & Communications Technology Level 5

High School Diploma, Correspondance Secondary School