Ben Knibbe Email & Phone Number

Kirkland, WA, US

• Conduct outreach campaigning to recruit sellers to join startup marketplace client, increasing weekly new users by 115 percent
• Devised customized messaging and value propositions, driving a weekly boost of 50 percent in user signups
• Manage Google Analytics to track website traffic, user behavior, and conversion rates, providing actionable insights to optimize marketing strategies

• Managed handling of digital ads with over 1.1 million monthly impressions
• Developed best practices and process flow for acquisition and placement of digital advertisements by implementing unified tracking system, saving 15 work hours per week
• Engaged with stakeholders including clients and account managers to ensure compliance and meet required qualifications and complete ad hoc requests
• Reviewed and executed financing contracts, supporting rhythm of business

Bothell, Washington, United States

• Led six-member team in generation and presentation of land use proposal to city of Mill Creek officials for use of 18-acre plot valued at approximately $7.5 million
• Analyzed financial statements of 20+ facilitiess and interviewed five city officials to determine budget limitations
• Utilized metrics to recommend a community center, performing arts center, community garden, retail space, and green areas

• Collaborated with teaching team to create lesson plan for six classes without the professor
• Presented engaging and interactive lectures to class of 30 students
• Served as expert on forecasting scenarios through analysis of research, data, and expert testimony
• Facilitated weekly workshops on forming industry drivers and scenarios using primary and secondary research

Bothell, WA

• Drove completion of two concurrent projects: high-fidelity website wireframe using Webflow, and research report with recommendation of Membership SaaS solutions while navigating changing requirements
• Developed research frameworks to analyze 18 service platforms for podcasts, payment processing, email marketing, and community management
• Directed cross-functional team of seven members from computer science and business backgrounds
• Negotiated project requirements and timelines with international senior leadership

• Transitioned nonprofit to new CRM system, migrating over 10,000 accounts
• Employed Project Management Software Basecamp to coordinate and manage tasks and team members

Mill Creek, WA, United States

• Maintained key performance indicators of client attendance rate, total billable hours, and client retention rate to obtain and maintain Master Personal Trainer title
• Created individual training protocols and scheduled training sessions for greater than thirty-five clients concurrently at billable rate up to $75 per hour
• Assisted colleagues with specific insights regarding exercise recommendations or behavior change interventions
• Continued education by obtaining NASM Behavior Change Specialist Certification after seeing education gap in guidance of behavior change and habit formation

Everett, Washington, United States

• Managed account and service questions for new and existing Frontier customers
• Sold internet, cable, phone, and security solutions
• Supported 96 former Verizon representatives in Frontier systems and policies by travelling to Victorville, CA to serve as subject matter expert during company acquisition
• Provided guidance to two new-hire classes as subject matter expert guiding navigation through CRM platforms and aiding in CRM platform navigation
• Navigated multiple systems simultaneously, including Microsoft Dynamics, to address billing and service concerns for customers
• Curated learning materials and created sales contests as a product ambassador for Frontier Secure products

• Managed written coverage of basketball for uwdawgpound.com, a University of Washington athletics site
• Previewed and recapped games, summarizing key points and takeaways under deadline for NCAA Football and Basketball
• Coordinated content production schedules with team of writers to ensure minimum of ten articles were published weekly during seasons, including game summaries, feature articles, and interviews.
• Curated relevant news for Husky athletics fans from different platforms
• Wrote regular feature articles based on insights and research for wide audience of readers

Bachelor Of Arts - Ba, Leadership And Strategic Innovation

Leadership And Strategic Innovation, Business Administration And Management, General

Associate Of Business, Business