• Conduct outreach campaigning to recruit sellers to join startup marketplace client, increasing weekly new users by 115 percent• Devised customized messaging and value propositions, driving a weekly boost of 50 percent in user signups• Manage Google Analytics to track website traffic, user behavior, and conversion rates, providing actionable insights to optimize marketing strategies

• Managed handling of digital ads with over 1.1 million monthly impressions • Developed best practices and process flow for acquisition and placement of digital advertisements by implementing unified tracking system, saving 15 work hours per week• Engaged with stakeholders including clients and account managers to ensure compliance and meet required qualifications and complete ad hoc requests• Reviewed and executed financing contracts, supporting rhythm of business

• Led six-member team in generation and presentation of land use proposal to city of Mill Creek officials for use of 18-acre plot valued at approximately $7.5 million• Analyzed financial statements of 20+ facilitiess and interviewed five city officials to determine budget limitations• Utilized metrics to recommend a community center, performing arts center, community garden, retail space, and green areas

• Collaborated with teaching team to create lesson plan for six classes without the professor• Presented engaging and interactive lectures to class of 30 students• Served as expert on forecasting scenarios through analysis of research, data, and expert testimony• Facilitated weekly workshops on forming industry drivers and scenarios using primary and secondary research

• Drove completion of two concurrent projects: high-fidelity website wireframe using Webflow, and research report with recommendation of Membership SaaS solutions while navigating changing requirements • Developed research frameworks to analyze 18 service platforms for podcasts, payment processing, email marketing, and community management • Directed cross-functional team of seven members from computer science and business backgrounds• Negotiated project requirements and timelines with international senior leadership

• Transitioned nonprofit to new CRM system, migrating over 10,000 accounts• Employed Project Management Software Basecamp to coordinate and manage tasks and team members

• Maintained key performance indicators of client attendance rate, total billable hours, and client retention rate to obtain and maintain Master Personal Trainer title• Created individual training protocols and scheduled training sessions for greater than thirty-five clients concurrently at billable rate up to $75 per hour • Assisted colleagues with specific insights regarding exercise recommendations or behavior change interventions• Continued education by obtaining NASM Behavior Change Specialist Certification after seeing education gap in guidance of behavior change and habit formation

• Managed account and service questions for new and existing Frontier customers• Sold internet, cable, phone, and security solutions• Supported 96 former Verizon representatives in Frontier systems and policies by travelling to Victorville, CA to serve as subject matter expert during company acquisition• Provided guidance to two new-hire classes as subject matter expert guiding navigation through CRM platforms and aiding in CRM platform navigation• Navigated multiple systems simultaneously, including Microsoft Dynamics, to address billing and service concerns for customers• Curated learning materials and created sales contests as a product ambassador for Frontier Secure products

• Managed written coverage of basketball for uwdawgpound.com, a University of Washington athletics site• Previewed and recapped games, summarizing key points and takeaways under deadline for NCAA Football and Basketball• Coordinated content production schedules with team of writers to ensure minimum of ten articles were published weekly during seasons, including game summaries, feature articles, and interviews.• Curated relevant news for Husky athletics fans from different platforms• Wrote regular feature articles based on insights and research for wide audience of readers