Ben Krupowicz Email & Phone Number

White Bear Lake, Minnesota, United States

• Increased applicant organizations by 57% through expanded service offerings allowing simpler paths for organizations to engage.
• Increased volunteer engagement by 20% to over 70 annually. Improved examiner retention from 43 – 58%. Achieved 90% likely to recommend from volunteers.
• Implemented examiner recognition cycle improvements reducing cycle time from 7 to 5 months, examiner volunteer time from 220 to 120 hours annually while improving value and clarity of client feedback reports.
• Grew annual best practices conference from 45 to 200 attendees.
• Positioned the organization for the future through recruitment of 7 of 13 Board members and 4 of 7 members of the Panel of Judges.
• Supported the development of two Baldrige National Quality Award winners from Illinois.

• Program managed cross-functional improvements in channel sales effectiveness including leading business process development and associated IT infrastructure improvements.
• Lead business improvement projects (annual savings in excess of $2M) via cross-functional teams utilizing LSS techniques.
• Integrated lean principles for process agility into company-wide initiative to transform to an agile organization.
• Lead team of process owners in the development of a business management system encompassing over 50 processes covering 30 locations, allowing true integration of over 17 major acquisitions.
• Facilitated process owners and teams to develop and implement global sales processes prior to successful implementation of Salesforce.com CRM.

• Devised strategy and implemented Business Excellence program based upon Lean and Six Sigma principles within Supply Chain Operations. Based upon employee interest and demand, program expanded to company and worldwide.
• Directed and guided over 70 improvement projects in this non-manufacturing (transactional) environment. Team improvements totaled over 1% of company revenues in year three. Total program savings in excess of $31M..
• Global projects for processes such as product realization, mergers and acquisitions, order management, financial quarterly close, deal process and others allowed organization to scale operations and expand sales.
• Implemented employee survey of Business Excellence program performance in 2010. 80% of employees surveyed rated the program as good or excellent.
• Trained mentored and managed volunteer international part time team of over 30 Lean Six Sigma Greenbelts, and leadership team of 6 Black Belt equivalents.
• Partnered with IT to standardize global processes and capture business requirements up front, reducing time to market and improving effectiveness of new applications.

• Directed Lean Six Sigma Practice responsible for overall strategic direction, new business development, client management and resources.
• Developed working relationships with key client executives and provided integrated solutions, personally generating in excess of $600K in annual revenues. Project managed engagements including team member selection.
• Managed relationship with $4BN global financial services firm assisting in the successful implementation of a lean six sigma initiative. This transformational implementation program assisted in the integration of.
• Base Team Leader responsible for recruitment, integration of new resources into the firm, performance planning, appraisal, coaching and mentoring for a team of nine Senior Consultants.
• Developed strategic business plans for the Automotive and Six Sigma practice areas.

• Directed Lean Six Sigma Practice responsible for overall strategic direction, new business development, client management and resources.
• Developed working relationships with key client executives and provided integrated solutions, personally generating in excess of $600K in annual revenues. Project managed engagements including team member selection.
• Managed relationship with $4BN global aluminum manufacturer assisting in the successful implementation of a Lean Sigma initiative. This transformational implementation program assisted in the integration of various.
• Base Team Leader responsible for recruitment, integration of new resources into the firm, performance planning, appraisal, coaching and mentoring for a team of nine Senior Consultants.
• Developed strategic business plans for the Automotive and Six Sigma practice areas.

Mba, Finance, Production

Bs, Industrial Technology