Ben Light Email and Phone Number

CUSTOMER SERVICE AND SALES* Senior Recruiter for a top 10 office in the country; grossing over 6.5 million in salesfor 2011.* Excelled and achieved Senior Recruiter title 3 months prior to company's fast trackcurriculum.* Selected and attended Recruiter Training Level 3 reserved only for the top 20% ofdistrict recruiters.* Expanded and maintained relationships with current referral sources including Doctor'soffices, Hospitals, Assisted Living Facilities and case management groups resulting in anoverall business increase of 26 new clients from 2010 through 2011 resulting in anincrease of 1.95 million in sales.* Executed successful administration of 20,000 flu shots during 5 week fall periodincluding but not limited to all Indianapolis area Marsh grocery stores, PurdueUniversity, FedEx and the Indianapolis Colts Fan Zone averaging an overall 70% profitmargin.* 2010 - Increased weekly gross profit by 26% in the 2nd quarter, 17% in the 3rd quarter,and 18% in the 4th quarter.* In first 9 months with Maxim increased weekly gross profit by 47% as well as increasingpatient census by 20%.* 2011 - Increased weekly gross profit by 4% in 1st quarter, maintained weekly grossprofit in 2nd and 3rd quarter during survey period, and increased by 5% in 4th quarter.OPERATIONS AND MANAGEMENT* Created and Coordinated schedules for up to 100 homecare clients.* Facilitated hiring process for all field staff nurses including recruiting,interviewing, hiring, and managing (schedules and pay rates). * Manage daily schedules, salary commitments and overall activities of over 200 fieldstaff employees through constant communication.* Supported and sustained company's commitment to compliance through annual compliancetraining of internal and external employees as well as ongoing compliance in servicetrainings.

INSURANCE SALES* Earned Fast Start award for achieving 113% sales volume numbers for first five weeks ofemployment.* Earned Fireball award for achieving 133% sales volume numbers for first 13 weeks ofemployment.* Earned Super Fireball award for achieving 121% sales volume numbers for first 26 weeksof employment.* Achieved 105% sales volume numbers for 2009.* Sold most annualized premiums in 2nd quarter 2009 of all rookie agents in region.* Opened largest account in 2nd quarter of 2009 of all agents in region.* Completed comprehensive in-house sales school taught by industry experts. Gainedcutting edge knowledge of effective sales techniques, client communications, andpersuasion strategies.* Mastered policy coverage provisions, benefits, exclusions, and methods of delivery.CUSTOMER SERVICE AND CLIENT RETENTION* Select and contact potential clients whose employees could benefit from insurancecoverage, benefit plans, and continuing service.* Customize sales presentations to accommodate companies' specific needs.* Executive level presentations on benefits and features of policy options. Meet withcompany presidents, chief financial officers, and human resources directors to demonstratevalue of Aflac policies to employers and employees.* Obtain and implement agreements with clients to offer policies through payrolldeductions.* Work with employees directly to help file claims, answer questions about policy payouts and benefits.* Complete quarterly continuing education trainings to strengthen knowledge of productofferings and company initiatives.* Give group or individual presentations to explain policies and coverage available toemployees.

EDUCATOR* Taught Algebra 1, Algebra 2, and Geometry classes to freshman through seniors.* Tutored individual students before and after school to strengthen areas of weakness.* Attended faculty meetings, professional growth, and parent teacher conferences toimplement new policies and procedures into the classroom.CLASSROOM AND ATHLETIC MANAGEMENT* Developed, implemented, and enforced my own set of classroom policies and procedures.* Handled classroom discipline issues and punishment of students at the classroom level.* Head coach of the freshman baseball team. Organized and ran practice and made gamedecisions and strategies.