Key Achievement:➤ Successfully delivered the web application within 4-month, overseeing everything from UI customization to CRM journeys, SEO and etc- Served as the primary contact with the IT team, coordinating all requests, new initiatives, and troubleshooting production bugs to ensure seamless operations and quick issue resolution.- Conducted ongoing competitor research to identify trends ensuring the product remains competitive in the market.- Used Tableau to analyze… Show more Key Achievement:➤ Successfully delivered the web application within 4-month, overseeing everything from UI customization to CRM journeys, SEO and etc- Served as the primary contact with the IT team, coordinating all requests, new initiatives, and troubleshooting production bugs to ensure seamless operations and quick issue resolution.- Conducted ongoing competitor research to identify trends ensuring the product remains competitive in the market.- Used Tableau to analyze product data, providing insights that improved the platform and enhanced the user experience.- Trained new team members on platform functionality and best practices, ensuring consistent and high-quality service delivery. Show less

Key Achievement:➤ Successfully delivered Deriv cTrader platform which is one of the primary revenue generator for the company➤ Led the creation of a design system, reducing webpage development time by 40%.- Juggling multiple responsibilities as Scrum Master, Project Manager, and Business Analyst across 2 squads - Backlog governance, grooming and maintaining a healthy backlog- Actively involved in Scrum ceremonies and leading refinement session

Key Achievement:-• Leads migration initiative to move over legacy system to new platform successfully and reduce tremendous IT costing• Mentored and Elevated a Business Analyst to Senior Level Leads a business analyst team which consists of 3 BAs Review requirement specification prior to user approval Monitored and executed product roadmap to ensure it align with theorganizational goals Primary contact for game platform integration initiative Create and… Show more Key Achievement:-• Leads migration initiative to move over legacy system to new platform successfully and reduce tremendous IT costing• Mentored and Elevated a Business Analyst to Senior Level Leads a business analyst team which consists of 3 BAs Review requirement specification prior to user approval Monitored and executed product roadmap to ensure it align with theorganizational goals Primary contact for game platform integration initiative Create and maintain domain knowledge in centralized wiki (Confluence) Show less

Key Achievement:• Successfully delivered a start-from-scratch rule-based compliance system to automate workflows and early suspicious activities detection, drastically reduces manual works and resources required.• Successfully delivered a start-from-scratch standalone communication system to centralize all SMS vendors generalize API endpoints to ease adoption Introduced Jira Confluence to streamline development ecosystem and led in knowledge management initiatives by… Show more Key Achievement:• Successfully delivered a start-from-scratch rule-based compliance system to automate workflows and early suspicious activities detection, drastically reduces manual works and resources required.• Successfully delivered a start-from-scratch standalone communication system to centralize all SMS vendors generalize API endpoints to ease adoption Introduced Jira Confluence to streamline development ecosystem and led in knowledge management initiatives by centralizing user requirement specifications and other domain knowledge Primary contact for Compliance and Operation related initiatives. Prioritized, maintained, and groomed backlog on timely manners Mentored new hires and junior BAs Started and continue to promote Agile Scrum Practices in different initiatives Build relationship and engagement with Stakeholders Show less

Key Achievement: Successfully delivered start-from-scratch sports app in different mobile platforms within 6 months with remote team Conducted technical feasibility study with tech leads and workshops with key stakeholders to gather requirements  Prepared user requirement specifications and process flow diagram  Prepared UAT test Plan and leads UAT workshops.  Involved in post-deployment activity by assisting in troubleshooting and issue rectification  Established… Show more Key Achievement: Successfully delivered start-from-scratch sports app in different mobile platforms within 6 months with remote team Conducted technical feasibility study with tech leads and workshops with key stakeholders to gather requirements  Prepared user requirement specifications and process flow diagram  Prepared UAT test Plan and leads UAT workshops.  Involved in post-deployment activity by assisting in troubleshooting and issue rectification  Established and maintained good relationship with key stakeholders, and both internal and external developer team  Involved in compliance system development that automates suspicious activities detection and judgment  Experienced in initiatives involving API integration with React UI/Native Show less

- Manual Web/native app Testing- Automate Web UI regression testing by using selenium coded in c#- Experience Load testing using Visual Studio Load Test- Test lead for new project- Identify, record, document thoroughly and track bugs using Jira - Guide new QA joiner- Liaise with internal teams (e.g. developers, project manager and business analyst) to identify system requirements- Creating detailed, comprehensive and well-structured test plans and test cases-… Show more - Manual Web/native app Testing- Automate Web UI regression testing by using selenium coded in c#- Experience Load testing using Visual Studio Load Test- Test lead for new project- Identify, record, document thoroughly and track bugs using Jira - Guide new QA joiner- Liaise with internal teams (e.g. developers, project manager and business analyst) to identify system requirements- Creating detailed, comprehensive and well-structured test plans and test cases- Estimating, prioritizing, planning and coordinating quality testing activities- Track quality assurance metrics, like defect densities and open defect counts- Experienced in creating Load Testing Scenario- Experienced in API load testing (Jmeter & Visual Studio Cloud Load Test)Key Achievement:- Research and implemented new load testing tools to QA. *Visual Studio Cloud load testing - Research and implemented API load testing- Revamp current QA load testing process Show less