Ben Lougheed Email & Phone Number

London Area, United Kingdom

I help small and medium sized businesses create and execute effective email marketing campaigns that are designed to increase sales, improve customer loyalty, and build brand awareness.This could mean reaching out to current customers, targeting new audiences, re-energising existing products or brands or tapping into new market niches-I can help you.

Bristol, England, United Kingdom

Luxembourg, Luxembourg

I was the main person of contact for any partner/client queries. My tasks included taking prompt action to respond to queries received from partners, clients, or sales colleagues as well as accurate and timely processing of policy transactions, servicing and query resolution including document management during life cycle of a policy.

Luxembourg

In my capacity as Billing Officer I was responsible for producing Tuition Fee and Extras Invoices for the parents, sending out Customer Statements and following up on late payments and producing financial Certificates/Reports for Parents/Companies and School Management. In addition to this I was also tasked with deciding whether school reports need to be.

Exeter, Devon, United Kingdom

As a Team Trainer I was responsible for the training of new hires which involved delivering an initial three week course where they received the same training as the Technical Advisers who they would later be monitoring as Quality Evaluation Analysts. After this initial three week course I was responsible for training the new hires in how to be Quality.

Exeter, United Kingdom

My responsibilities include doing remote call monitoring on behalf of a global technology client and also carrying out internal Quality Checks and coordinating the internal Quality Check team. When required I also work on short-term business critical projects.

Exeter, England, United Kingdom

I conducted initial medical telephone interviews with customers wanting to take out life or income protection insurance. The information gathered was then used by the underwriters to decide on potential terms or whether to accept or decline the application. Other duties included making interview appointment bookings, answering queries and keeping up to.

Exeter, England, United Kingdom

Initially I continuted to work on the complaints compliance project monitoring the work of advisor's in their dealings with customers making sure they were being compliant with the rules laid down by OFGEM and giving feedback when this was not the case. Other than this I reported to my team and area managers on any worrying trends which we came across.

Exeter, England, United Kingdom

Initially I worked in Scanning & Indexing sorting the post on a daily basis, allocating all correspondence to the relevant departments and scanning the documents onto the correct accounts. Other than this I undertook general office administration where necessary.From May 2012 I was seconded to Escalated Complaints to work on a complaints compliance project.

Luxembourg

I was tasked with processing mailed-in cheques on a daily basis, buying and selling shares on behalf of clients and general office administration.

Master Of Science (Msc), Sport And Health Sciences, Masters Pass

Activities and Societies: Archaeology Society and University Badminton Club (Member and Commitee Member)

Master Of Science - Mscecon, Management, Postgraduate Diploma

Activities and Societies: Badminton, Hiking and Cricket

Bachelor'S Degree, Sports And Exercise Science, Lower Second (2:2)

Activities and Societies: Cricket, Hiking and Badminton

European Baccalaureate, 75.68%