Ben Marks Email & Phone Number

Sherborne, Dorset

Having joined the company as a field support engineer, I have progressed into the role of Technical Manager from which I lead the companies client side systems deployment and support operations. Responsible for all aspects of design, install and business as usual operations, I have a strong working knowledge of voice and data platforms and specialise in converged solutions within the hospitality sector. I am responsible for the desk based support operations as well as field… Show more Having joined the company as a field support engineer, I have progressed into the role of Technical Manager from which I lead the companies client side systems deployment and support operations. Responsible for all aspects of design, install and business as usual operations, I have a strong working knowledge of voice and data platforms and specialise in converged solutions within the hospitality sector. I am responsible for the desk based support operations as well as field engineers and have an active role in the ongoing training and development of all of the members working within my teams. I also work with the sales team and regularly spend time in client and site meetings. I am passionate about technology and thrive on the challenge of being able to provide the very latest technologies to our customers supported by our incredibly high standards of engineering. My key areas of expertise are: CiscoMitelMicrosoft HPVirtual Environments Cyber Security WiFi Hosted Environments Show less

Experienced in the following Products, Technologies- Cisco Routers/ ASA, ZBF, DMVPN/ VPN, EIGRP, VSLM, EEM- Cisco Switches VLANS, RSTP,Port Security, QOS, CDP- Microsoft Exchange/ Hosted Exchange 2003 -2010 - Microsoft Server 2003 - 2008 R2, AD, Terminal Services, Hyper V- Vmware EXSi,VSphereExposure and Knowledge- Mitel - NEC - SIP TrunksWorking Environment- Field Engineer- Network Design and Implementation- Remote… Show more Experienced in the following Products, Technologies- Cisco Routers/ ASA, ZBF, DMVPN/ VPN, EIGRP, VSLM, EEM- Cisco Switches VLANS, RSTP,Port Security, QOS, CDP- Microsoft Exchange/ Hosted Exchange 2003 -2010 - Microsoft Server 2003 - 2008 R2, AD, Terminal Services, Hyper V- Vmware EXSi,VSphereExposure and Knowledge- Mitel - NEC - SIP TrunksWorking Environment- Field Engineer- Network Design and Implementation- Remote Support- Product Development Show less

Sparkford

My primary responsibilities were to support the IT department on a day to day basis and provide critical care for the server infrastructure.