Ben Maxwell Email & Phone Number

Lexington, Kentucky, United States

Diagnosed and repaired a variety of consumer electronics, including computers, smartphones, home appliances, and entertainment systems, ensuring optimal performance and customer satisfaction.Conducted troubleshooting for hardware and software issues, utilizing diagnostic tools and technical expertise to identify and resolve problems efficiently.Performed installations, configurations, and upgrades for various devices, including operating systems, software applications, and hardware components.Provided in-depth technical support to customers, both in-store and remotely, offering solutions and advice for maintaining and optimizing their devices.Managed repair tickets and service orders through Geek Squad’s tracking system, ensuring timely completion of repairs and accurate record-keeping.Educated customers on product care, maintenance, and usage to prevent future issues and extend the lifespan of their devices.Collaborated with team members to prioritize and manage a high volume of repair requests, consistently meeting or exceeding service level agreements (SLAs).Maintained up-to-date knowledge of the latest technology trends, repair techniques, and product specifications to provide accurate and efficient service.

Lexington, Kentucky, United States

Assisted customers in selecting electronics and home appliances by providing expert product knowledge and personalized recommendations.Maintained an organized and visually appealing sales floor, restocking items, setting up displays, and ensuring a welcoming environment.Processed transactions efficiently, handling cash, credit, returns, and exchanges with accuracy using the point-of-sale (POS) system.Met and exceeded sales targets by upselling and cross-selling products, contributing to the store’s overall performance.Provided exceptional customer service, addressing inquiries, resolving issues, and creating a positive shopping experience that encouraged repeat business.Participated in ongoing product training sessions to stay updated on the latest technology and product offerings.Supported promotional events and new product launches to drive customer engagement and increase sales.

Lexington, Kentucky, United States

Greeted and assisted prospective residents, providing detailed information about available units, community amenities, and leasing terms.Conducted property tours, highlighting the benefits of the community and fostering strong first impressions.Managed the leasing process from start to finish, including application review, background checks, and lease execution.Facilitated move-ins by coordinating with maintenance teams and ensuring apartments were ready for new residents.Maintained accurate resident files and leasing records using property management software.Developed and implemented marketing strategies, including online listings and social media promotions, to attract new tenants and maintain high occupancy rates.Provided exceptional customer service by addressing resident concerns and requests promptly, contributing to high resident satisfaction and retention.Assisted with rent collection, lease renewals, and other property management tasks as needed.

Lexington, Kentucky, United States

Greet customers and ascertain what each customer wants or needs. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases, and receive and process cash or credit payment. Prepare merchandise for purchase. Answer questions regarding the store and its merchandise. Gather customer or product information to determine customer needs. Process sales or other transactions.

Lexington, Kentucky, United States

Supervised the lifeguards on duty to make sure they were preforming their tasks correctly. I handled allcomplaints of members that were unhappy. I closed the pool every night and made sure that everythinglooked spotless before the pool opened the next day. I built a system for the lifeguards to stay on top oftheir duties and preform the best they could. Patrolled and monitored swimming areas. Rescued distressed persons, using rescue techniques and equipment. Contacted emergency medical personnel in case of serious injury. Examined injured persons and administered first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment. Warned recreational participants of inclement weather, unsafe areas, or illegal conduct.

Alexandria, Virginia, United States

I taught kids how to swim and encourage to take on new challenges they have not faced before. Ipromoted a good environment for the children to learn in. I built a foundation for the kids to have a safespace to learn and face their fear of the water. I formed a great connection with the kids and the parentsand helped open up my communication skills with all groups of people. I earned employee of the month4 times throughout my career there.