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Ben Mccracken Email & Phone Number
Customer Success Manager, Mid Market
at
Gong
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager, Mid Market
Location
Livingston, Montana, United States
Company size
Who is Ben Mccracken? Overview
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Quick answer
Ben Mccracken is listed as Customer Success Manager, Mid Market at Gong, a company with 201 employees, based in Livingston, Montana, United States. AeroLeads shows a matched LinkedIn profile for Ben Mccracken.
Ben Mccracken previously worked as Senior Customer Success Manager, Enterprise at Salesloft and Customer Success Manager, Enterprise at Salesloft. Ben Mccracken holds Business Administration, Marketings, Management, Entrepreneurship from Appalachian State University.
Company email context
Email format at Gong
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Gong
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Profile bio
About Ben Mccracken
Ben Mccracken is a Customer Success Manager, Mid Market at Gong.
Current workplace
Ben Mccracken's current company
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Gong
9 roles
Ben Mccracken work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager, Enterprise
Current
Apr 2024 - Present
Feb 2024 - Apr 2024
Customer Success Manager, Enterprise Team Lead
Managed 3 direct reports during my time as Team Lead.-Managed forecasting for GRR, NDR and Customer Health.-Developed action plans for at risk customers of team.-Prioritized employee development of skill sets.
Sep 2023 - Feb 2024
Customer Success Manager, Enterprise
At Drift I have been fortunate to be able to work with brands like Conga, Cisco, Pitchbook, OneTrust, Mastercard and more.FY24: 82% GRR and 99% N$RFY23: 83% GRR, 99% N$ROutside of partnering with Drifts Enterprise customers I have taken advantage of several initiatives to drive employee satisfaction, strengthen team performance through coaching and develop.
Jan 2022 - Feb 2024
Team Lead Customer Success, Strategic Accounts
Accountable for the performance of a 3-person team that manages PFL’s MarTech client base. Delivers customer success through outstanding execution, communication and teamwork.
Aug 2018 - Jan 2022
Director Of Customer Success
Dedicated to implementing new processes, tools, and training, or implementing revisions to existing processes, tools and training, which provides the foundation to scale the Customer Success department.
Aug 2019 - May 2020
Customer Success Associate
Accountable managing of PFL’s MarTech client base. Delivering customer success through outstanding execution, communication and teamwork.
Oct 2017 - Aug 2018
Residential Counselor
C-V Ranch
-Used communication skills and active listening to de escalate residents struggling with their therapeutic programs.-Collaborated with therapists to build personalized programs to affect best possible outcomes for each resident's success.-Trained in Mindfulness and de escalation techniques like H.E.A.T. on a weekly basis.
Apr 2014 - May 2016
Team & coworkers
Colleagues at Gong
Other employees you can reach at salesloft.com. View company contacts for 201 employees →
RG
Rohit Gupta
Colleague at Gong
Atlanta, Georgia, United States, United States
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JS
Jessica Swart
Colleague at Gong
Atlanta Metropolitan Area, United States
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AT
Amy Tweet
Colleague at Gong
Minneapolis, Minnesota, United States, United States
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AL
Alyx Libby
Colleague at Gong
Atlanta, Georgia, United States, United States
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ML
Matt Lozada
Colleague at Gong
Lakeland, Florida, United States, United States
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NQ
Ngo Quang Truong
Colleague at Gong
Hanoi, Hanoi, Vietnam, Viet Nam
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WC
Winny Chen
Colleague at Gong
Brooklyn, New York, United States, United States
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JA
Jaclyn Alana Krantzler
Colleague at Gong
Atlanta, Georgia, United States, United States
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JF
Joe Farruggio
Colleague at Gong
New York City Metropolitan Area, United States, United States
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PS
Patrice Sawchuk
Colleague at Gong
Greater Boston, United States, United States
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Rohit Gupta
Colleague at Gong
Atlanta, Georgia, United States, United States
View →
JS
Jessica Swart
Colleague at Gong
Atlanta Metropolitan Area, United States
View →
AT
Amy Tweet
Colleague at Gong
Minneapolis, Minnesota, United States, United States
View →
AL
Alyx Libby
Colleague at Gong
Atlanta, Georgia, United States, United States
View →
ML
Matt Lozada
Colleague at Gong
Lakeland, Florida, United States, United States
View →
NQ
Ngo Quang Truong
Colleague at Gong
Hanoi, Hanoi, Vietnam, Viet Nam
View →
WC
Winny Chen
Colleague at Gong
Brooklyn, New York, United States, United States
View →
JA
Jaclyn Alana Krantzler
Colleague at Gong
Atlanta, Georgia, United States, United States
View →
JF
Joe Farruggio
Colleague at Gong
New York City Metropolitan Area, United States, United States
View →
PS
Patrice Sawchuk
Colleague at Gong
Greater Boston, United States, United States
View →
1 education record
Ben Mccracken education
-
Appalachian State University
FAQ
Frequently asked questions about Ben Mccracken
Quick answers generated from the profile data available on this page.
What company does Ben Mccracken work for?
Ben Mccracken works for Gong.
What is Ben Mccracken's role at Gong?
Ben Mccracken is listed as Customer Success Manager, Mid Market at Gong.
Where is Ben Mccracken based?
Ben Mccracken is based in Livingston, Montana, United States while working with Gong.
What companies has Ben Mccracken worked for?
Ben Mccracken has worked for Gong, Salesloft, Drift, A Salesloft Company, Pfl.Com, and C-V Ranch.
Who are Ben Mccracken's colleagues at Gong?
Ben Mccracken's colleagues at Gong include Rohit Gupta, Jessica Swart, Amy Tweet, Alyx Libby, and Matt Lozada.
How can I contact Ben Mccracken?
You can use AeroLeads to view verified contact signals for Ben Mccracken at Gong, including work email, phone, and LinkedIn data when available.
What schools did Ben Mccracken attend?
Ben Mccracken holds Business Administration, Marketings, Management, Entrepreneurship from Appalachian State University.
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