Grant Dalton Email and Phone Number
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Grant Dalton personal email
Grant Dalton is a passionate and hard-working young professional with his BBA in Computer Information Systems from Georgia State University's Robinson College of Business.Grant currently works as an IT Support Specialist for SalesLoft based in Atlanta.Grant was previously an IT contractor for Thompson Technologies assigned to Chick-fil-A, Inc in Atlanta. While in this role, Grant grew his technical knowledge and further developed his customer service skills. He started as a deployment technician, assisting in provisioning computers using various technical systems and deploying computers in one-on-one settings and class-style orientations. While serving in this role, Grant provided in the field feedback as Chick-fil-A transitioned from a solely SCCM management system to co-managing using VMWare AirWatch. This included collaboration with the appropriate system administrators to relay changes and pain point. On occasion, Grant would serve as the point of contact for his team and even lead a new staff orientation, a responsibility typically carried out by the team captain or another staff member. He currently helps support the Chick-fil-A corporate office by providing end-user support for their laptops and mobile devices. This ranges anywhere from running updates to more in-depth, program specific assistance. Grant also assists in building Chick-fil-A's knowledge base by submitting articles for publication and editing.Grant enjoys volunteering with local churches and ministries by offering his technical knowledge, his ability to run live sound, and musicianship. He regularly attends SouthCrest Church where he is a member of the worship ministry and has been since 2014. He also enjoys attending car shows with his family and wife and working in the garage.
Salesloft
View- Website:
- salesloft.com
- Employees:
- 201
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Information Technology ManagerSalesloft Jul 2023 - PresentAtlanta, Ga, Us -
Lead Helpdesk SpecialistSalesloft Jul 2022 - Jul 2023Atlanta, Ga, UsAct as primary POC for IT Support initiativesEstablished regular 1-on-1 check-in's with team members to review metrics and discuss any areas where assistance is neededAssisted team members in goal setting and professional development planningWorked with IT Engineering teams to build out support plans for system rollouts and updatesCompleted certs:- ITIL v4 Foundations -
Information Technology Support SpecialistSalesloft Oct 2020 - Jul 2022Atlanta, Ga, UsProvided a high level of support utilizing platforms such as:- Google Workspace admin- Okta- Jamf- ZenDeskOversaw the discovery, transition, and go-live of ticketing systems from ZenDesk to HappyFox- Included being the POC for other teams looking to utilize the platform- Consolidated 4 instances across the company to a singular instance while maintaining requirements from stakeholders- Successful go-live with no downtime or outagesCompleted multiple certs including:- Jamf 100- Jamf 200- Okta Certified Professional -
It Contractor Assigned To Chick-Fil-A Corp.Thompson Technologies Jun 2018 - Oct 2020Atlanta, Ga, UsResponsible for- Computer provisioning and deployment- Positive end user experience- Problem solving and troubleshooting- Building knowledge base by authoring articles for publication or editing published articlesNotable achievements:- Advancement from deployment technician to desktop support agent (July 2019)- Assisted in roll-out of Mobile Device Management system to aid in corporate device management by providing in-the-field notes and pain points -
Sales AssociateGuitar Center Feb 2017 - Jun 2018Westlake Village, Ca, UsResponsible for- Ensuring proper merchandising in store- Following available inventory- Providing excellent customer experience and support -
Production ManagerThe Alternative Ministries Nov 2016 - Apr 2018Responsible for all production logistics and implementation including:- Acquisition of new equipment- Venue setup- Audio system consultation, setup, and operation- Vendor research, contact, contracts, and planning
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Audio Engineer And Sound DesignerEast Coweta High School Band Program Aug 2015 - Oct 2017Responsible for - Successful operation of technological aspects of winter and fall productions. - Providing sound system consultation, installation, operation, training, and problem resolution. - Designing special audio effects, narration recording, and tonal selection in musical works.
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Sales AssociateThe Ups Store Jan 2014 - Jun 2014San Diego, Ca, UsResponsible for- Sales of shipping and document services to customers- Document editing and creation on various software such as Adobe Creative Suites and Microsoft Office. - Providing international services requiring customs verification. - Maintaining inventory via physical list and online ordering.
Grant Dalton Skills
Grant Dalton Education Details
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Georgia State UniversityComputer Information Systems -
East Coweta High SchoolDiploma With High Honors
Frequently Asked Questions about Grant Dalton
What company does Grant Dalton work for?
Grant Dalton works for Salesloft
What is Grant Dalton's role at the current company?
Grant Dalton's current role is Manager, IT at Salesloft.
What is Grant Dalton's email address?
Grant Dalton's email address is gr****@****oft.com
What schools did Grant Dalton attend?
Grant Dalton attended Georgia State University, East Coweta High School.
What skills is Grant Dalton known for?
Grant Dalton has skills like Technical Production, Microsoft Office, Music, Social Media, Customer Service, Leadership.
Who are Grant Dalton's colleagues?
Grant Dalton's colleagues are Patrice Sawchuk, Efrain Simmons, Scott Nehnevajsa, Jovy Ignatius, Mba, Ara Vega, James Peacock, Andriana Gunadi.
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