Ben Murphy Email & Phone Number

Dublin, County Dublin, Ireland

• Trained, deployed and monitored 10 machine learning models for predicting customer behaviour including churn and mobile upgrade. Consistently ¬achieving AUC of above 0.7 on highly imbalanced datasets.
• Trained NLP models classifying topic and sentiment for many data sources including X posts, Facebook comments, customer survey responses, employee HR queries.
• Lead the end to end development of a data pipeline for training and deploying over 40 time series models to predict network KPIs. Predictions presented on Cognos and Power BI dashboards for consumption.
• Built and deployed 3 external customer facing dashboards in Tableau for use in the data monetization strategy. Performed extensive data checks on the underlying data and presented the dashboards to product owners.
• Technologies: Python, Teradata SQL, Pandas, NumPy, Scikit-learn, Statsmodels, Matplotlib, Jupyter, Git

Citywest, Dublin

• Listed as a co-inventor on a patent titled “AUTOMATIC HOT AREA DETECTION IN HEAT MAP VISUALIZATIONS”. I proposed the chosen clustering algorithm (DBSCAN) and tested our solution on matrices containing arbitrary shapes.
• Designed automated web browser tests with Python Selenium to test the User Interface of SAP Analytics Cloud.
• Worked under the scrum framework of agile software development.

County Dublin, Ireland

Bachelor Of Science - B.Sc., Business Analytics, First Class Honours

Education record

Activities and Societies: Rugby