Ben Nelson Email & Phone Number

Seattle, Washington, United States

Started as Accounts Receivable Clerk, but was promoted to Trust Accountant

Greater Milwaukee Area

• Resolve accounting issues for administrators and residents of 800+ retirement communities.
• Audit billing to ensure compliance with unique state requirements
• Trained 5 new associates on policy, practice, and procedures
• Facilitate training workshops on effective communication and conflict resolution for a diverse team
• Participated on roll out team for new software system and served as user tester
• Generate tax documents for residents in MN, WI and AZ communities

Green Bay, Wisconsin Area

• Educated customers on the client’s billing practices
• Managed distressed customers in order to reach an agreeable solution
• Maintained a friendly and helpful demeanor in a high-volume call center
• Upsold customers by demonstrating exceptional product knowledge

Greater Seattle Area

• Promoted from Data Entry Clerk to Account Executive after 2 years
• Managed consignment sales on Ebay and Amazon, including listings, photos, and customer communications
• Pre-screened potential clients and vetted customer inquiries

Greater Seattle Area

• Receptionist for the admissions department of a national for-profit college
• Fielded inquiries via phone, email, and in person from prospective students and parents
• Created promotional packets in the mailroom

Greater Seattle Area

• Assisted with administrative tasks for the planning department of multinational conglomerate
• Interfaced with Norway (Madshus) office directly
• Regularly created invoices and carried out basic data entry tasks

Coeur d’Alene, ID

• Coordinated order deployment for three different systems
• Maintained a detail-oriented order system with a focus on accuracy
• Trained new associates on company procedures, assisting them with supervisor escalation calls

Greater Los Angeles Area

• Equipment prep for motion picture camera rentals
• Assisting cinematographers and camera assistants in camera prep
• Maintaining motion picture film equipment

Bachelor Of Fine Arts - Bfa, Illustration

Activities and Societies: ● Majored in Illustration, Graduated (June 2001) ● Graphic Designer on The Spanish Journal (March 1999 - March.

Photography