Alpha Scan, formerly trading as ADA Computer Systems, was established in 1991 to address the need for a premier IT solutions provider in the south of England.Over the last 25 years, we have built a diverse customer base, ranging from small businesses to large multinational corporations. We are proud to have gained a reputation as trusted experts in the field of IT.The key to Alpha Scan’s success has been our ability to offer clients flexibility with an unrivaled quality of… Show more Alpha Scan, formerly trading as ADA Computer Systems, was established in 1991 to address the need for a premier IT solutions provider in the south of England.Over the last 25 years, we have built a diverse customer base, ranging from small businesses to large multinational corporations. We are proud to have gained a reputation as trusted experts in the field of IT.The key to Alpha Scan’s success has been our ability to offer clients flexibility with an unrivaled quality of service, whilst still remaining competitive within the marketplace.Throughout the growth of the business, we have committed to a programme of continuous improvement and investment in both our people and our internal processes. This ensures we attract and retain the best people and that our customers receive a consistently high level of service as our business continues to expand.Some of these improvements include:An increased number of technical staff permanently employedCertified training courses for existing technical staffNew strategic consultancy partnerships in key new technology areasVehicle tracking software implemented to optimise response timesAdvanced call monitoring software installed to improve customer relations and staff trainingEnhanced level DBS (formerly CRB) checks performed for all staffAre you ready to make technology work for you? Take a closer look at how Alpha Scan can help by visiting our website, www.alphascan.co.uk or call us on 02380 253008. Show less

As Service Plan Co-ordinator at Hendy Group, I was responsible for selling service packages over the phone for Ford, Honda, Mazda and Kia which I did on behalf of 9 branches within the Hendy Group. I worked with both new and used car customers and played a huge part in creating and adapting the format of the service plans in order to maximise sales and maintain high class customer relations. As part of my role I was also responsible for managing the commission structure for all employees in… Show more As Service Plan Co-ordinator at Hendy Group, I was responsible for selling service packages over the phone for Ford, Honda, Mazda and Kia which I did on behalf of 9 branches within the Hendy Group. I worked with both new and used car customers and played a huge part in creating and adapting the format of the service plans in order to maximise sales and maintain high class customer relations. As part of my role I was also responsible for managing the commission structure for all employees in Hendy Group who deal with service plan sales. Some of my tasks included; Creating and Managing Service Packages, Upselling Additional Products During Customer Bookings, Maintaining a Customer Database, Dealing With Service Plans for New and Used Car Purchases and Managing and Following Up on Online Service Plan Enquiries. Show less