Ben Rendle Email & Phone Number

London Area, United Kingdom

As Service Manager at RNIB, I lead a dedicated team of Eye Clinic Liaison Officers (ECLOs) across major hospitals in North and East London. Together, we provide vital support to individuals experiencing sight loss, ensuring access to critical resources, emotional support, and practical guidance to help them navigate the challenges of visual impairment.My responsibilities include: • Team Leadership and Development: I manage and mentor our ECLOs, empowering them to deliver empathetic,… Show more As Service Manager at RNIB, I lead a dedicated team of Eye Clinic Liaison Officers (ECLOs) across major hospitals in North and East London. Together, we provide vital support to individuals experiencing sight loss, ensuring access to critical resources, emotional support, and practical guidance to help them navigate the challenges of visual impairment.My responsibilities include: • Team Leadership and Development: I manage and mentor our ECLOs, empowering them to deliver empathetic, informed support to patients and families. By fostering a collaborative and positive team culture, I help ensure our services are both effective and person-centered. • Service Coordination: I oversee the implementation of eye clinic support services across multiple sites, adapting our approach to meet the unique needs of each hospital and its community. This involves close collaboration with hospital staff, healthcare professionals, and external partners. • Quality and Impact Measurement: A crucial aspect of my role is evaluating our services to ensure high standards of care and continuous improvement. I analyze feedback and performance data to identify opportunities for enhancement and to advocate for patient-centered initiatives within the healthcare system. • Advocacy and Awareness: I work to raise awareness about the challenges of sight loss and the importance of support services in promoting patient well-being. Through strategic partnerships and community engagement, I aim to expand the reach of our support network across North and East London.This role aligns with my commitment to making a meaningful impact in the lives of those affected by sight loss, combining my management skills with a deep passion for accessible and compassionate healthcare services. Show less

London, England, United Kingdom

London, England, United Kingdom

Selly Oak, Birmingham

Selly Oak, Birmingham

Providing technical support via phone and email to a range of customers,who a range of different abilities, most of whom are Blind or have other disabilities. From IT engineers in schools to elderly customers at home. Also occassionaly going to exibitions to answer customer question and to promote the range of our products.

Bachelor Of Business Management And Leadership Practice

Level 2 Intermediate Ict Pro Professional - Merit

Completed all my worked based learning at Dolphin Computer Access. Achieved a permant contract after the first year in 2014.

Media Production, Media Studies, Braille, Assistive Technology, It

Activities and Societies: Student union, goalball, campaigning, fundraising Studied, media studies A Level, BTEC Level 3 Qualification.

Gcse, Maths A, English Literature C, English Language C, Drama B, Ict B

Activities and Societies: Sudent council Studied all my GCSEs. Was a member of the sudent council and became the representative for my.