Benjamin Renfro Email & Phone Number

Charleston, Sc, Us

Charleston, Sc, Us

Cleveland, Ohio, United States

As a Customer Success Manager at the corporate level, I will be growing a book of business and partnering with approximately 60 customers spanning through a variety of different industries. My core responsibilities include, but are not limited to:- Developing trusted relationships with decision makers to understand their strategic goals and creating a plan to execute customer goals using the BrightEdge platform, and working within their account to achieve this value- Identifying potential risk and understanding customer level of adoption, and working collaboratively with other teams to create a solution to ensure customer happiness- Adding value and platform expertise to grow customer usage of BrightEdge within each account: Introducing new features and best practices- Demonstrating a high level of understanding of SEO best practices and continuing to keep up with industry updates

Cleveland, Ohio

As a Customer Onboarding Manager, my responsibilities included, but were not limited to:- Training new clients on how to navigate and use BrightEdge's platform over the course of a two week period- Scheduling 30-60 minute meetings with clients through WebEx and working with 2-8 clients per day- Showing a strong understanding of SEO and working with clients on adopting strategies related to their company and training them on how to use BrightEdge's platform to implement these strategies- Providing clients with an excellent first impression of the company, breaking down the platform for an easy understanding of it, and giving them an easy transition to their customer success managers.

Aurora Farms Outlets

At Under Armour, The Footwear Lead position allowed me to demonstrate my personal skills by working with all different types of people. To be successful in this position requires strong leadership and cooperative teamwork with other coworkers. I had a variety of responsibilities as the Footwear Lead, which included:- Being the manager of the footwear department- Having an in depth product knowledge- Maintaining and organizing inventory- Training other employees on how to sell each different product

At Under Armour, the Sales Associate position's core responsibilities included:- Adapting quickly to a fast paced retail environment- Interacting and engaging with several hundreds of customers who enter the store each day- Familiarizing myself with the operations of the retail industry having no prior experience- Working cooperatively wit coworkers to help keep the store operating efficiently

Medina, Ohio

At Weymouth Country Club, my job description as a landscaper required me to work the Greens and Grounds. While on this job, it is not all about how fast we can get our daily objectives done, but it is about the quality of our work and the preciseness. My core responsibilities included:- Maintaining the landscape over the 160-acre golf course- Accomplishing 3-5 different tasks per day unsupervised- Providing approximately 400 members with a golf course that et the standards to hold the 2017 and 2018 PGA Tour Ohio Open.

This internship has taught me several different skills. The skills and the responsibilities that I have learned include:- Writing fresh and engaging online content based on keyword search- Creating optimized blog posts that will attract organic Google searches and increase web traffic- Editing web page content to increase on-screen readability- Working independently to meet deadlines, with a focus set on search engine optimization.