Global Applicant Tracking System (SmartRecruiters) evaluation & implementation:- Facilitated interactive workshops with 150+ Canvanauts to elicit a set of detailed and headline requirements, validated requirements with stakeholders via several playbacks.- Built scoring framework for demos and consolidated responses to playback to core project group & steer-co across several demos and technical deep-dives, chaired multiple demos.- Mapped E2E current state and future state recruitment processes using BPMN methodology, building a process catalogue in Cawemo with matching control sheet.- Led discovery & drove configuration decision-making via workshops & decision documentation- Led functional testing, UAT, BVT strategy & execution.- Led CRM integration stream, including discovery, engaging with systems engineering & vendor to drive technical outcomes, testing, go-live.- Automated contract generationGlobal Contingent Workforce program:Agent of Record (AOR) RFPVendor Management System (VMS) RFIMaster Service Agreement (MSA) implementationContingent Worker renewals revamp- Requirements analysis, workshop facilitation, decisions docs, project planningGlobal CRM (Beamery) implementation:- Developed contingency plan & cut-over plans- Co-facilitated retro sessions & hypercareBusiness Analysis 'Ways of Working'- Developed BA team artifacts catalogueHR:- Workday- SmartRecruiters- PageUp- Bullhorn- GoodTime- Lever- HackerRank- Textio- Beamery- Brighthire- PequityFinance, Legal & Procurement:- Zip- Ironclad- Tipalti- NetsuiteProcess mapping:- Signavio- Cawemo- CanvaProject Management & Productivity:- Trello- Monday.com- Jira- ConfluenceCommunications:- Mixmax

Optimisation of talent systems, including PageUp, Sparkhire & Aon, to provide a fast, simple and automated hiring manager and candidate experience for 10,000+ hires and millions of candidate interactions annually across Australia, New Zealand, Asia and Europe. Includes ownership of business requirements, backlog, prioritisation, delivery, testing and incident management.Delivered NABs transition from custom to standard SAP-to-PageUp integration to improve data quality and minimise disruption to users, including requirements analysis, testing, incident management, change management, post-implementation support.Led analysis and delivery of enhancements to Aon-to-PageUp integration to improve data quality and accelerate candidate progression including requirements analysis, process mapping, testing, change communications, post-implementation support.Product owner for talent acquisition reporting, including an enterprise-wide Talent Acquisition dashboard for executive stakeholders to track progress of talent initiatives, advise resourcing decisions and identify blockages.Manage supplier relationships and procurement of NABs talent vendors, including RFPs.Led the design and delivery of new application forms to improve candidate experience and enable reporting on responses, reducing median time-to-complete by 86%.Redesign NABs recruitment process to align with best practice automation, simplification and speed to hire principles to deliver better experiences for our hiring managers and 250,000+ candidates annually.Led the design & implementation of Voice of Customer surveys for candidates and hiring managers to create an open listening channel for our customers to help steer and measure the success of initiatives to improve the hiring experience.Develop guides and conduct training on system optimisation changes for in-house Talent Acquisition team and various RPO solutions domestically and internationally.