Aided in successful business development including establishing the organization as an S-Corporation• Revised the current Articles of Incorporation to list organization as a benefit corporation• Researched, selected, and established financial accounts with the SF Fire Credit Union, the most viable option with the highest projected ROI• Filed all necessary documents with the Secretary of State and IRS to legally grant the organization corporate status• Aided in ensuring that the organization’s name would not infringe on any active trademarksIndependently organized, logged, and maintained record of all business expenses including paper and digital receiptsIndependently developed and managed the organization’s marketing endeavors• Analyzed market research• Designed and launched the personal website of the organization’s CEO, as well as executed a variety of new features and pages to the organization’s website using Squarespace, custom CSS, and cPanel • Built monthly newsletters and maintained marketing, sales, and analytics for both websites including marketing and analytics via the CEO’s LinkedIn account• Successfully applied for a TEDx Standard license as the sole organizer Managed and organized international shipments from multiple companies to a government client in AustraliaSolved a variety of IT problems resulting in streamlined booking via incorporating Calendly and Zoom into all existing calendars and removing redundancies across the boardUsed critical thinking skills to research and collate market size, opportunities, pain points, competitors, competitive advantages, fatal flaws, and risks for a number of executive clients, allowing them to save money while providing the data needed to grow their companiesUsed research to build and provide living financial models that gave clients insights into how much funding they needed to meet their break even point in order to confidently build pitch decks for their investors

• Ensured Bloom was PCI compliant as a non-profit organization• Organized, filed, and kept track of all paper and digital receipts by building an annual and monthly expense report in Excel to track Bloom’s A/P, A/R, and reimbursements• Filed a statement of information with the Secretary of State and IRS to have Bloom’s name changed from its previous one• Organized and ordered Bloom merchandise for trainees and gifts for work parties• Created a training agreement from scratch so that graduates of recovery homes could work for Bloom and learn skills necessary for transitioning into the general workforce• Researched real estate codes, fee schedules, permit processes in San Pablo City and connected with various city officials in order to evaluate if purchasing land would be feasible and profitable for an urban housing development, including building an investment pitch deck

Led the member communications billing team of the Member Success department for a Mental Health provider group with over 40,000+ members and 250+ providers across in multiple states. • Oversaw operations, monitored standards, and resolved all incoming member issues for each aspect of medical billing revenue cycle management for a rapidly growing company that handles millions of dollars in monthly revenue • Transformed the RCM department’s relationship with stakeholders and clients by spearheading a complete overhaul of the communication team’s SOPs and implemented stronger training procedures which led to a drastic improvement in member satisfaction feedback • Monitored metrics and identified opportunities for improvement for systems and performance in A/R, claims submissions, insurance and member aging, denials management, benefits verification, copay collections systems, and credit balances

Completed a hands-on User Experience Design engineering program that included 500+ hours of professional training over ten weeks, working prototypes, and live presentations for five projects Projects include: • Campus Buddy | Designed a mobile onboarding app that allows Home Depot associates to find and navigate to meeting rooms on specific campuses while strengthening the brand • Piedmont Park Conservancy | Designed a mobile app to allow park goers the ability to create events and reserve facilities with ease • Sticky Binders | Designed an e-commerce microsite selling an assortment of tape • Nail Biter | Designed a mobile app to help replace bad habits with good ones

• Independently assessed emerging housing developments for residential construction progression • Communicated progress of residential development to both contractors and participating banks • Evaluated housing projects for utilization of bank loan percentages • Acted as a communication director between housing developers and financial institutions such as banks and credit unions• Responsible for finding evidence proving developers were using their loans responsibly