For the last 10 years, my life has revolved around technology education. I have worked in Audio Engineering for 13 year and I have a combined seven years in higher education, two years in vocational schools, and seven years with Apple having taught technological skills at the retail level. I was trained by Apple (in 2012) in Cupertino and immediately fell in love with how people learn. I parlayed that into a career in Customer Success. I have extensive experience with customer onboarding, product lifecycle, product expansion CRM and more.