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@atomicjolt.com
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Ben Runyan is listed as Customer Success Specialist at Atomic Jolt - | Onboarding Specialist | Implementation Specialist | Training | Account Specialist | at Atomic Jolt, a with 21 employees, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a work email signal at atomicjolt.com and a matched LinkedIn profile for Ben Runyan.
Ben Runyan previously worked as Customer Success Specialist at Atomic Jolt and Customer Success Consultant at Mcgraw Hill. Ben Runyan holds Bachelor Of Arts (Ba), Communication And Media Studies from Temple University.
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For the last 10 years, my life has revolved around technology education. I have worked in Audio Engineering for 13 year and I have a combined seven years in higher education, two years in vocational schools, and seven years with Apple having taught technological skills at the retail level. I was trained by Apple (in 2012) in Cupertino and immediately fell in love with how people learn. I parlayed that into a career in Customer Success. I have extensive experience with customer onboarding, product lifecycle, product expansion CRM and more.
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Philadelphia, Pennsylvania, United States
• Managing support portal and incoming support tickets to resolve customer problems• Development and updating of knowledgeable articles• Installing and manage LTI deployments for the Atomic Search, AtomicAssessments and Atomic Journals products• Setting up and facilitating Monthly Support and Quarterly Business Review Calls• Managing customer onboarding & lifecycle from adoption to renewal
• Provided implementation consulting for the Connect & SIMNET digital platform• Helped instructors utilize Connect to achieve measurable student outcomes• Collaborated across multiple teams to drive customer success (Platform, Product, Technical Support)• Significant experience with BB Learn, BB Ultra, Canvas, Moodle, D2L• Handled the customer lifecycle from adoption to implementation, including renewals• Worked to expand usage of the product to retain business.• Produced & Ran the internal Customer Podcast: “Red Cube Success”
Philadelphia, Pennsylvania, United States
• Training students of various levels about production techniques in the EDM/Pop/Trap/R&B genres using Ableton and Logic X; DAW III and DAW I (Logic X)• Teaching a writing-intensive music production history course to provide students with an understanding of the origins of popular techniques; Survey of Music Production• Recurring instructor at the Summer “Music Industry” Program, teaching high school to college students about the program; have participated in the program for 4 years• Editing/Updating and designing curriculum. •Extensive experience with Blackboard (LMS)
Philadelphia, Pennsylvania
- Sold iPhones, iPads, Macs and more in a high volume retail environment.- Helped train and mentor new employees in Apple’s culture. - Was mobile certified to make modular repairs on iPhones.- Worked in every area of the store including inventory (running and counting product), tech administration (updating customers on repair turnaround time and order status and Business (assisting business customers with financing options).- Administered and trained Apple business customers in a one to many (group) environment.- Was flown out to, and trained, in Cupertino CA to receive Apple’s elite corporate training. - Taught 30 to 90 minute sessions in both one on one and group settings on topics such as Logic X, Final Cut Pro X, Garageband, Motion, IMOVIE, IWORK,. - Certified in accessibility training for iOS and Mac to teach blind and deaf customers to become independent with their device and computers. -Educated business customers on intergrating Apple products into their workflow as a part of the Joint Venture business training program. •Genius bar repairs and troubleshooting. Modular repairs on iPhone’s inlucding spreaker replacement, receiver replacement, battery repacement, display replacement. Troubleshooting iOS software issues pertaining to battery life, crashing apps, dropped calls,
Other employees you can reach at atomicjolt.com. View company contacts for 21 employees →
Joshua Bothell
Colleague at Atomic JoltSmithfield, Utah, United States
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Justin Ball
Colleague at Atomic JoltProvidence, Utah, United States
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Tawny Hoskin
Colleague at Atomic JoltUnited States
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Makenzie Boatright
Colleague at Atomic JoltLogan, Utah, United States
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Joseph Ditton
Colleague at Atomic JoltProvidence, Utah, United States
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Tera Maughan
Colleague at Atomic JoltGreater Logan Area, United States
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Matt Petro
Colleague at Atomic JoltMount Pleasant, Michigan, United States
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Galen Soria
Colleague at Atomic JoltMountain View, California, United States
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Robert Chezik
Colleague at Atomic JoltLogan, Utah, United States
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Kathy Harris
Colleague at Atomic JoltLogan, Utah, United States
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Quick answers generated from the profile data available on this page.
Ben Runyan works for Atomic Jolt.
Ben Runyan is listed as Customer Success Specialist at Atomic Jolt - | Onboarding Specialist | Implementation Specialist | Training | Account Specialist | at Atomic Jolt.
AeroLeads has found 1 work email signal at @atomicjolt.com for Ben Runyan at Atomic Jolt.
Ben Runyan is based in Philadelphia, Pennsylvania, United States while working with Atomic Jolt.
Ben Runyan has worked for Atomic Jolt, Mcgraw Hill, Drexel University, and Apple.
Ben Runyan's colleagues at Atomic Jolt include Joshua Bothell, Justin Ball, Tawny Hoskin, Makenzie Boatright, and Joseph Ditton.
You can use AeroLeads to view verified contact signals for Ben Runyan at Atomic Jolt, including work email, phone, and LinkedIn data when available.
Ben Runyan holds Bachelor Of Arts (Ba), Communication And Media Studies from Temple University.
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