I am a Senior Client Relations Specialist with sunapsis, a software solution that helps colleges and universities collect and maintain data on their international students, scholars, and employees, transmit that data to the relevant government agencies, and receives and organizes the documents that are returned. My role in the process is to help new clients map their data and workflows to our system, set up our tools and automations to work with their processes, and ultimately provide a second line of support for the institutions after they go live with our product. As part of this, I help the organizations set up and configure ColdFusion, as well as a SQL database to support our software. We are also responsible for helping clients set up their SSO authentication system to work with our system, as well as facilitating an initial data load from multiple sources into our database.In a previous role at what was then Envisage Technologies, I had experience as a software quality control tester, where my role was to test new features to ensure both that they performed as demanded, as well as enduring they didn’t break other functionality. Additionally, we were required to demonstrate new features to our team, so they could show them to our clients.
Listed skills include Html.