Ben Shields

Ben Shields Email and Phone Number

Digital Product Manager @ First Bus
Manchester, GB
Ben Shields's Location
Manchester, England, United Kingdom, United Kingdom
About Ben Shields

Ben Shields is a Digital Product Manager at First Bus.

Ben Shields's Current Company Details
First Bus

First Bus

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Digital Product Manager
Manchester, GB
Website:
firstbus.co.uk/south-west-wales
Employees:
118
Ben Shields Work Experience Details
  • First Bus
    Digital Product Manager
    First Bus
    Manchester, Gb
    View
  • First Bus
    Digital Product Manager
    First Bus Feb 2023 - Present
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  • First Bus
    Mticket Project Lead
    First Bus Oct 2022 - Feb 2023
    Manchester, England, United Kingdom
    Responsible for managing the mTickets Back Office team within the First Bus National Contact Centre. Leading on projects to improve customer journeys for mobile ticketing enquiries.
    View
  • First Bus
    Mticket Coordinator
    First Bus Oct 2021 - Oct 2022
    Manchester, England, United Kingdom
    Representing the mTickets Back Office team within the business. Understanding the commercial strategy ofthe wider business, as well as the capabilities of the First Bus app and the infrastructure that supports it.
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  • First Bus
    Mticket Administrator
    First Bus Jan 2020 - Oct 2021
    Effectively delivering and maintaining support for the First Bus app whilst providing high-level customersupport across multiple contact channels.
    View
  • Freelance Music Event Production
    Freelance Music Event Production
    Freelance Music Event Production Apr 2018 - Present
    United Kingdom
    - Promoter Rep, SJM Concerts- Artist Liaison; Parklife festival, Houghton festival, Kendal Calling, Bluedot, Warehouse Project Manchester
  • Uber (Via Adecco)
    Imagery Collection Associate
    Uber (Via Adecco) Oct 2017 - Dec 2017
    Uk
    - Actively contributed to a major Uber mapping project.- Frequent travel around the UK.
  • Google Via Adecco
    Emea Field Operations Specialist
    Google Via Adecco May 2017 - Sep 2017
    Uk, Germany, Spain
    Responsible for testing and deploying technologies that helped shape the future of Google Maps. Datacollection used to enhance usability and business services within Google Maps. Represented Google andAdecco on frequent international and domestic assignments in areas such as Berlin, Madrid, Amsterdam,and Munich.
  • Google Via Adecco
    Emea Field Operations Associate
    Google Via Adecco Mar 2016 - May 2017
    Uk, Germany, Spain

Ben Shields Education Details

Frequently Asked Questions about Ben Shields

What company does Ben Shields work for?

Ben Shields works for First Bus

What is Ben Shields's role at the current company?

Ben Shields's current role is Digital Product Manager.

What schools did Ben Shields attend?

Ben Shields attended University Of Leeds, The Manchester Metropolitan University.

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