Ben Smith Email & Phone Number

• Achieve and maintain an excellent Experience Modification Rate with expedient and proper claims administration.
• Collaborates with claim handlers, safety personnel, legal department and risk management to mitigate exposure.
• Analyzes reserves on a regular basis to ensure that exposure is accurately recognizable and transparent.
• Accelerate claims resolutions while also sharing present information and progress with suitable parties.
• Establish effective defense strategies on litigated files including justifiable authority ranges for settlements.

• Responsible for claim handling tasks that include implementing proper and timely benefits and closing files through conflict resolution, excellent communication, and customer service.
• Regularly develops and monitors claim reserves for accuracy that reflect estimated exposure.
• Corresponds with medical providers to ensure timely and proper treatment is provided to claimants, which facilitates return to work.
• Defend LWCC and their insured’s’ interests, participating with legal counsel through trial or mediation.

Education record

Education record