Ben Smith Email & Phone Number

• Achieve and maintain an excellent Experience Modification Rate with expedient and proper claims administration.• Collaborates with claim handlers, safety personnel, legal department and risk management to mitigate exposure.• Analyzes reserves on a regular basis to ensure that exposure is accurately recognizable and transparent.• Accelerate claims resolutions while also sharing present information and progress with suitable parties.• Establish effective defense strategies on litigated files including justifiable authority ranges for settlements.

• Responsible for claim handling tasks that include implementing proper and timely benefits and closing files through conflict resolution, excellent communication, and customer service.• Regularly develops and monitors claim reserves for accuracy that reflect estimated exposure.• Corresponds with medical providers to ensure timely and proper treatment is provided to claimants, which facilitates return to work.• Defend LWCC and their insured’s’ interests, participating with legal counsel through trial or mediation.

Education record

Education record