Ben Sutton

Ben Sutton Email and Phone Number

Senior Digital Product Owner @ Caterpillar Inc.
Peoria, IL, US
Ben Sutton's Location
Peoria Metropolitan Area, United States
Ben Sutton's Contact Details

Ben Sutton work email

Ben Sutton personal email

n/a
About Ben Sutton

Product Manager with a passion for serving others, continuous improvement through inspection and adaptation, and learning through experimentation (PSM, PSPO II). A background in research and higher education allows me to identify meaningful performance indicators/metrics and then coach the team toward delivering valuable products. Skilled in developing data and business intelligence tools, APIs, and medical billing apps.

Ben Sutton's Current Company Details
Caterpillar Inc.

Caterpillar Inc.

View
Senior Digital Product Owner
Peoria, IL, US
Website:
caterpillar.com
Employees:
58910
Ben Sutton Work Experience Details
  • Caterpillar Inc.
    Senior Digital Product Owner
    Caterpillar Inc.
    Peoria, Il, Us
  • Samaritan Ministries International
    Research Analyst - Product And Customer Experience
    Samaritan Ministries International Jun 2024 - Present
    Peoria, Illinois, United States
    - Provide insight and direction from customer product interactions. - Manage dashboards to visualize data for stakeholders. - Coordinate with Data and Business Intelligence teams to ensure data quality. - Coach product and UX teams on opportunities to improve the customer experience.
  • Daxko
    Senior Product Manager | Data Labs
    Daxko Feb 2023 - Apr 2024
    - Manage a team of data scientists, data engineers, and data visualization engineers. - Manage SaaS B2B data warehouse and analytics products across multiple fitness markets.- Directed the team to incorporate LLM technologies for query generation to ease user access to complex data.- Delivered an algorithm for predicting program/activity registrations for non-profit customers (implemented in a mobile app).- Reduced access management lead time for all products by 80%.- Maintain regular contact and feedback loops for strategic customers.
  • Daxko
    Product Manager | Payments
    Daxko Apr 2022 - Feb 2023
    - Managed multiple engineering teams (US and overseas) in the development of an API for payment processing. - Complied with PCI security standards (tokenization, access control).- Gathered requirements from several major payment processors (CardConnect, Cybersource, Stripe).- Delivered an internal reporting app that visualized the payment transactions (PowerBI).- Delivered a data import tool for existing customers to transition to a new payment processor.
  • Samaritan Ministries International
    Product Manager
    Samaritan Ministries International Jun 2021 - Mar 2022
    - Led development efforts to architect and deliver an internal app for processing medical bills. - Prioritized product backlog items in alignment with business requirements and team capacity.- Increased incorporation of user testing feedback to drive value delivery.
  • Samaritan Ministries International
    Agile Coach (Scrum Master)
    Samaritan Ministries International Mar 2020 - Jun 2021
    Peoria, Illinois Area
    - Utilized agile methodologies to improve team performance and delivery of valuable software. - Measured cumulative flow in order to inform the team on continuous improvement opportunities.- Facilitated Sprint Retrospectives and Sprint Panning meetings.
  • Samaritan Ministries International
    Team Lead
    Samaritan Ministries International Apr 2016 - Feb 2020
    Peoria, Illinois Area
  • Bbi-Taite
    Lecturer
    Bbi-Taite Jan 2018 - Nov 2018
    Sydney, Australia
  • University Of Newcastle (Uon), Australia
    Sessional Faculty, Broken Bay Institute
    University Of Newcastle (Uon), Australia Feb 2016 - Jan 2018
  • Ridley College, Melbourne
    College Tutor And Online Education Instructor
    Ridley College, Melbourne Feb 2012 - Feb 2016
    Melbourne, Australia
  • Ridley College, Melbourne
    Teaching Assistant
    Ridley College, Melbourne Jul 2012 - Aug 2015
    Melbourne, Australia
  • Australian Catholic University
    Sessional Faculty
    Australian Catholic University Feb 2014 - Aug 2014
    Melbourne, Australia
  • Trinity International University
    Teaching Assistant
    Trinity International University Jul 2009 - May 2011

Ben Sutton Skills

Higher Education Public Speaking Adult Education Curriculum Development Theology Fundraising Nonprofits Research Teaching Tutoring Curriculum Design Leadership Leadership Development Staff Development Program Development History Volunteer Management Religion Student Development

Ben Sutton Education Details

Frequently Asked Questions about Ben Sutton

What company does Ben Sutton work for?

Ben Sutton works for Caterpillar Inc.

What is Ben Sutton's role at the current company?

Ben Sutton's current role is Senior Digital Product Owner.

What is Ben Sutton's email address?

Ben Sutton's email address is be****@****ies.org

What schools did Ben Sutton attend?

Ben Sutton attended Ridley College, Melbourne, Trinity International University.

What skills is Ben Sutton known for?

Ben Sutton has skills like Higher Education, Public Speaking, Adult Education, Curriculum Development, Theology, Fundraising, Nonprofits, Research, Teaching, Tutoring, Curriculum Design, Leadership.

Who are Ben Sutton's colleagues?

Ben Sutton's colleagues are Jeff Lueck, Ron Palmer, Bishwajyoti Purkayastha, John Kerby, Joy Yuan, Remington Brooks, Joe Andris.

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