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Product Manager with a passion for serving others, continuous improvement through inspection and adaptation, and learning through experimentation (PSM, PSPO II). A background in research and higher education allows me to identify meaningful performance indicators/metrics and then coach the team toward delivering valuable products. Skilled in developing data and business intelligence tools, APIs, and medical billing apps.
Caterpillar Inc.
View- Website:
- caterpillar.com
- Employees:
- 58910
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Senior Digital Product OwnerCaterpillar Inc.Peoria, Il, Us
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Research Analyst - Product And Customer ExperienceSamaritan Ministries International Jun 2024 - PresentPeoria, Illinois, United States- Provide insight and direction from customer product interactions. - Manage dashboards to visualize data for stakeholders. - Coordinate with Data and Business Intelligence teams to ensure data quality. - Coach product and UX teams on opportunities to improve the customer experience. -
Senior Product Manager | Data LabsDaxko Feb 2023 - Apr 2024- Manage a team of data scientists, data engineers, and data visualization engineers. - Manage SaaS B2B data warehouse and analytics products across multiple fitness markets.- Directed the team to incorporate LLM technologies for query generation to ease user access to complex data.- Delivered an algorithm for predicting program/activity registrations for non-profit customers (implemented in a mobile app).- Reduced access management lead time for all products by 80%.- Maintain regular contact and feedback loops for strategic customers. -
Product Manager | PaymentsDaxko Apr 2022 - Feb 2023- Managed multiple engineering teams (US and overseas) in the development of an API for payment processing. - Complied with PCI security standards (tokenization, access control).- Gathered requirements from several major payment processors (CardConnect, Cybersource, Stripe).- Delivered an internal reporting app that visualized the payment transactions (PowerBI).- Delivered a data import tool for existing customers to transition to a new payment processor.
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Product ManagerSamaritan Ministries International Jun 2021 - Mar 2022- Led development efforts to architect and deliver an internal app for processing medical bills. - Prioritized product backlog items in alignment with business requirements and team capacity.- Increased incorporation of user testing feedback to drive value delivery.
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Agile Coach (Scrum Master)Samaritan Ministries International Mar 2020 - Jun 2021Peoria, Illinois Area- Utilized agile methodologies to improve team performance and delivery of valuable software. - Measured cumulative flow in order to inform the team on continuous improvement opportunities.- Facilitated Sprint Retrospectives and Sprint Panning meetings.
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Team LeadSamaritan Ministries International Apr 2016 - Feb 2020Peoria, Illinois Area
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LecturerBbi-Taite Jan 2018 - Nov 2018Sydney, Australia
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Sessional Faculty, Broken Bay InstituteUniversity Of Newcastle (Uon), Australia Feb 2016 - Jan 2018 -
College Tutor And Online Education InstructorRidley College, Melbourne Feb 2012 - Feb 2016Melbourne, Australia -
Teaching AssistantRidley College, Melbourne Jul 2012 - Aug 2015Melbourne, Australia
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Sessional FacultyAustralian Catholic University Feb 2014 - Aug 2014Melbourne, Australia -
Teaching AssistantTrinity International University Jul 2009 - May 2011
Ben Sutton Skills
Ben Sutton Education Details
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Ridley College, MelbourneHistory, Christian Origins, New Testament -
Ancient Christian Languages And Literature
Frequently Asked Questions about Ben Sutton
What company does Ben Sutton work for?
Ben Sutton works for Caterpillar Inc.
What is Ben Sutton's role at the current company?
Ben Sutton's current role is Senior Digital Product Owner.
What is Ben Sutton's email address?
Ben Sutton's email address is be****@****ies.org
What schools did Ben Sutton attend?
Ben Sutton attended Ridley College, Melbourne, Trinity International University.
What skills is Ben Sutton known for?
Ben Sutton has skills like Higher Education, Public Speaking, Adult Education, Curriculum Development, Theology, Fundraising, Nonprofits, Research, Teaching, Tutoring, Curriculum Design, Leadership.
Who are Ben Sutton's colleagues?
Ben Sutton's colleagues are Jeff Lueck, Ron Palmer, Bishwajyoti Purkayastha, John Kerby, Joy Yuan, Remington Brooks, Joe Andris.
Not the Ben Sutton you were looking for?
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Ben Sutton
Stamford, Ct3thisisnoble.com, thisisnoble.com, 61commodities.com1 (713) 2XXXXXXX
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Ben Sutton
21St Century Preservationist. Interdisciplinary Leader Focused On Preservation Of The Built Environment, Culture, And Community.Atlanta, Ga -
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