Sales Analysis and Support:• Manage the CRM pipeline, process, tools and follow up items.• Analyze new business opportunities and develop proposals.• Ingest Project info (intake forms, drawing sets, customer discussions).• Set up and run pricing models.• Draft proposals.• Track activity in CRM.• Conduct market research.• Investigate new potential clients/opportunities.Relationship Management:• Support the Commercial Enterprise Sales Team with their Client relationships and responsibilities.• Advocate on behalf of Clients internally by maximizing client revenue and profitability consistently across the portfolio of Clients.• Ensure Omnidian delivers against its value proposition.• Identify opportunities to increase revenue per Client by expanding services or identifying opportunities to cross-sell.• Identify more efficient ways to service Client needs and communicate those improvements to the appropriate team(s) across the organization.• Ensure Client happiness with Omnidian.• Facilitate sales-to-operations transition by ensuring that key commitments are operationalized.• Support or host management reviews with Clients with the support of portfolio operations.• Progress to manage Client relationships as appropriate.

· Meet regularly with clients to discuss day-to-day management of portfolios, portfolio remediation progress, escalations, outstanding projects, and issues, and address any client concerns or needs.· Work closely with the Business Development team to translate client needs into new product offerings.· Exhibit proven experience working on projects start to finish using project management platforms.· Manage operations processes and Omnidian responsibilities as outlined in their client contracts Portfolio Operations Management & Reporting.· Act as a third point of escalation to the Technical Support Team for escalations related to their clients. · Receive and manage ad-hoc reporting requests from clients and ensure appropriate response and/or delivery of reporting.· Design and implement portfolio remediation projects, in coordination with the client and internal Omnidian teams, and ensure their success. · Cooperate with partners and vendors to deliver a seamless client experience and ensure effective cooperation enabling all parties to deliver an exceptional homeowner experience. Omnidian’s mission is to protect and accelerate capital invested in residential and commercial solar by homeowners and businesses across the nation. Our proprietary technology monitors your system 24/7, covers maintenance for all hardware and software components, and includes the industry’s leading Cash-Back Energy Guarantee. If your system underperforms, we’ll make it right, and compensate you for energy lost.The award-winning Solar Experts in our Seattle Operations Center are available toll-free and have live, real-time access to your solar performance data. Today, we are responsible for over 200,000 solar systems nationwide including the large-scale portfolios of our Fortune 1000 clients. And, we’ve been named one of the Top 100 Companies To Work For by Seattle Business Magazine for two years running.

· Meet regularly with clients to discuss day-to-day management of portfolios, portfolio remediation progress, escalations, outstanding projects, and issues, and address any client concerns or needs· Manage operations processes and Omnidian responsibilities as outlined in their client contracts Portfolio Operations Management & Reporting · Act as a third point of escalation to the Technical Support Team for escalations related to their clients · Receive and manage ad-hoc reporting requests from clients and ensure appropriate response and/or delivery of reporting · Design and implement portfolio remediation projects, in coordination with the client and internal Omnidian teams, and ensure their success · Cooperate with partners and vendors to deliver a seamless client experience and ensure effective cooperation enabling all parties to deliver an exceptional homeowner experience Omnidian’s mission is to protect and accelerate capital invested in residential and commercial solar by homeowners and businesses across the nation. Our proprietary technology monitors your system 24/7, covers maintenance for all hardware and software components, and includes the industry’s leading Cash-Back Energy Guarantee. If your system underperforms, we’ll make it right, and compensate you for energy lost.The award-winning Solar Experts in our Seattle Operations Center are available toll-free and have live, real-time access to your solar performance data.  Today, we are responsible for over 200,000 solar systems nationwide including the large-scale portfolios of our Fortune 1000 clients.  And, we’ve been named one of the Top 100 Companies To Work For by Seattle Business Magazine for two years running.

Oak barrels, unicellular organisms, time, & magic.Experience with the brewing process- milling, mashing-in, lautering, fermentation, barrel-aging, and sanitization. Hand-operated the bottling line, filling thousands of bottles from multiple batches. Understanding of the brewing industry, micro-flora, packaging, distribution, & limitations each aspect can face. Bartending experience and up-to-date TIPS Certification.

• Served as the primary point of contact for assigned service partners and local branches• Owned and developed partner or branch relationships including weekly/monthly reviews, utilization and workload management, process updates and identification and resolution of specific market and process issues• Worked to pursue and achieve tactical or strategic objectives pertaining to the overall vision and assist in the execution of work necessary to meet short term objectives• Lead selected program based projects that require cross-functional engagement with key staff across the organization and external stakeholders• Launched initiatives that increase revenue or decrease operations costs by strategically analyzing, defining and implementing key projects• Drove expanded business opportunities, programmatic growth and innovation

• Effectively coordinated dispatches between Sunrun technicians, service partners, and customers to ensure a timely and effective resolution for issues across our fleet.• Supported and collaborated with the customer care team to provide insight towards pending appointments and work in progress.• Assisted with rescheduling and allocating branch resources to complete field service dispatches and manage customer escalations.• Took initiative to obtain and consistently improve my own knowledge of our products.• Built relationships and worked closely with customers, co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed.

• Served as a company ambassador by delivering a high level of professionalism and maintained status as a top performer through exceptional customer service. • Selected to lead new hire training and onboarding, resulting in top performing new employees.• Strong verbal and written communication skills and effective escalation management techniques.• Problem solving ability used to mediate customer concerns by providing solutions, recommendations, replacements, sensitive information, and/or detailed product information with a sense of urgency- while using a positive and empathic approach at all times.• Completed, maintained, and processed pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM and other technology as needed.• Completed daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management.

Buying and inventory of Beer, Wine, and Spirits- Including a diverse knowledge and palate for all disciplines. Professional management skills- Emphasizing customer satisfaction, employee morale, and calendar scheduling. Strong understanding of beverage distribution, consumer trends, merchandizing, and social media marketing.

Experience with the brewing process- milling, mashing-in, lautering, fermentation, barrel-aging, and sanitization. Hand-operated the bottling line, filling thousands of bottles from multiple batches. Understanding of the brewing industry, micro-flora, packaging, distribution, & limitations each aspect can face. Bartending experience and up-to-date TIPS Certification.

Launched a small business: Rocky Mountain Leatherworks; as a way to gain experience, create a wide variety of artistic projects, and collaborate with customers and fellow businesses. Responsible for the book-keeping, leathercraft, inventory, shipping, and social media for the company. Successfully built a global customer base including the USA, Asia, South America, and Europe.

Research and collaboration between Dr. Paul Lander of CU Boulder and Michael Thomas of Denver Water -Working with local breweries to create a better relationship between utility providers and the brewing industry. Our goal was to incentivize sustainability across the industry and create financial benefits for breweries willing to reduce their impact.

Hands-on experience with local, organic agriculture from seed to final product.Daily planting, gardening, tractor, vehicular, and landscaping tasks.Educational instruction with visiting schools, businesses, and participants from all age groups.Retail and customer service experience during annual plant sale.

Summer Job performing general maintenance, landscaping, and minor repairs on a variety of properties throughout Boulder. Responsible for purchasing construction supplies and landscaping materials. Daily operation of vehicles.

Performed daily maintenance tasks including repairs, part replacements, tune-ups, overhauls, and assembly. Commission-based sales experience; consulted with customers to find the item that suited their needs.

Certified instructor in Adventure Education and Ropes Course Safety and Set-up. Advanced Climbing and knot tying skills. Responsible for the safety and education of K-12 student participants.