Ben Walpole Email & Phone Number

Australia

Primarily national maintenace contract compliance and management. Within this role, Ben manages a team of state based account managers with a focus on building and maintaining client relationships. Ben is also proficient in building and presenting regular maintenace and compliance reports to key stakeholders such as national and state facilities as well as procurement and property managers.Currently managing a $3M National Maintenance Portfolio.

Greater Brisbane Area

Client relationship and account management role.Managing a $1.5M maintenance portfolio comprising of approximately 300 properties throughout Queensland. This involves a high level of client, staff and contractor management as well as contract creation, renewals and submissions while still maintaining the existing customer base contract requirements. Daily tasks include but not limited to contact with key external stakeholders and senior management as well as working with defect identification and system condition reporting. Working with facilities management and building compliance companies, as well as QFES, to provide compliance reports and defect auditing results to ensure building compliance with AS1851.2012 is also a regular part of this role.

Brisbane, Queensland, Australia

A focus on expanding the client base by utilising the services offered to our clients and farming the existing maintenance contract base. This is achieved by building and maintaining a positive relationship with existing customers as well as expanding on opportunties within the industry. The role also includes the creation, adaptation and submission of maintenance contracts and new tender opportunities.

Brisbane, Queensland, Australia

Promoted to Quality Assurance and Assessment Officer focusing on disaster recovery, international student crisis engagement and assessment approval.

Greater Brisbane Area

Working with the supply chain of information and maintaining Department of Housing & Public works initiatives. This involves a high attention to detail, data analysis and conflict resolution with external stakeholders.

Brisbane, Australia

Greater Brisbane Area

Business Development Role.Promoted internally from Key Account Manager. Within this role I continued to expand business by utilising the services offered to our clients and expanding the customer base. This is achived by maintaining a positive relationship with existing customers as well as expanding on existing opportunties. I also deal with the creation and adaptation of new tender opportunities.

Brisbane, Australia

Key Accounts and Business Development Role.Maintenance of a large portfolio of client contracts(approx. $1.5M) as a Key Account Manager. This requires a high level of client, staff and contractor management as well as tender creation and submissions while still maintaining customer contract requirements. Daily tasks include contact with key external stakeholders and senior management in a range of facilities management companies, defect and system condition reporting and working with QFES on building compliance auditing to ensure client site compliance with AS1851.2012

Tsc Group Qld Head Office

Promoted from Account Manager.Senior Account Manager: Business Development Manager and Key Account Management role.Duties included:- Staff and technician management- Knowledge of AS1851.2012 & QDC MP6.1- Tender procurement- BDM - Account Management - Customer Service- Quote maintenance and estimation- New business acquisition and growth in set business territory* Company formerly named Spectrum Fire & Security (TSC Group)

Tsc Group - Spectrum Fire Qld

Business Development Manager and Account Management role.Duties included:- Knowledge of AS1851.2012 & QDC MP6.1- Tender procurement- BDM - Account Management - Customer Service- Quote maintenance and estimation- New business acquisition and growth in set business territory

Brisbane, Queensland, Australia

Retail Business specialising in Online Supply & Sales via eBay & AliExpress.This was an online retail business I ran in my spare time while working my full time jobs.Duties include:- Import of goods- Sales & Service - Invoicing

Queensland, Australia

Sales and service role: Responsible for managing the strategic relationship with the existing client base, whilst also servicing clients at an account manager level.Duties included:- Sales and client liaison - Customer service - Face to face meetings/ phone - Worked with key stake holders and decision makers- Shipping and logistics - B2B sales - Account management - Customer servicePromoted from Warehousing and procurement manager within this time.Duties included:- Purchasing Officer- Warehouse Management - Inventory management - ERP consultant(SAGE Evolution) - Packaging adhesive sales - Technical service- Servicing and sales of carton erecting machines, tab trim removers, hot melt and cold glue systems and UV marking systems.

South East Queensland

Area Service Manager/Field ComplianceDuties included:- Sales, Service & Maintenance of grey water tanks and sub-surface irrigation systems. - Account Management - Customer Service- New business acquisition and growth in set business territory

Tradelink Head Office

Enterprise Resource Planning (ERP) Analyst, specializing in JD Edwards.Promotion from Manager to Store Support Analyst within Tradelink Head Office: Duties included: - Responsible for planning and forecasting business data- Continuously adapted and formulated data in a flexible manner to analyse the business resources - Individually analyzing and driving business strategy - Key Account Management- Reporting into key business stake holders and Senior Management- Individual tailored training sessions

South Brisbane

Promotion to Operations Manager & Central Purchasing Manager: In this role I managed operations, key accounts and purchasing across multiple stores. Duties included: - Purchasing and inventory control for 5 branches simultaneously across the Tradelink network.- Operations Manager- Meeting and exceeding monthly budgets and sales targets- Key Account Management- HR roles i.e. training, hire etc.- Store stock levels maintained and at company standard.- Reporting into key business stake holders and Senior Management.

South Brisbane

Promoted to Assistant Manager Role: I managed a team and drove revenue outcomes for the business. My role entailed leading and training the team; whilst also selling product with a high focus on customer service.Duties included:- Team Leadership & Development- Training New Recruits- Customer Service at a top level - Sales & new business acquisition

Salisbury, Queensland

Warlay Plumbing Supplies Enoggera

Promoted from Storeman after 3 months.

Bachelor Of Engineering - Be, Mechanical Engineering

Cert. Iii, Logistics, Materials, And Supply Chain Management

Advanced Diploma, Mechanical Engineering

Education record

Qualified, Fire Safety Advisor