Ben Warren Email and Phone Number

QA on small agile teams developing fleet management, vehicle safety, fatigue management and vehicle position/navigations for the mining industry.The position requires the manual and automated testing of complex integrated systems including server based and embedded applications and sensors. Experienced with both monolithic and microservice based architectures.Responsibilities:* Design, plan, manage and execute manual test suites.* Design, maintain and implement automated component, integration and end to end test suites.* Identify, analyse and report defects.* Participate in estimation, design, planning, cost-of-quality and quality risk assessments.* Enhance business practices and principles relating to quality assurance.

Leading a small team responsible for the continuing operation, security and maintenance of the Queensland Government web portal www.qld.gov.au, in addition to other sites.The www.qld.gov.au website is the key online component of the “One-stop shop” for the provision of Government Services, utilising our user-centric design philosophy.Responsibilities: • Ensure delivery of content and services across a wide variety of websites and web applications.• Configure and support multiple EC2 cloud web, application and database servers.• Implement and manage monitoring of servers and web applications.• Ensure the technical environment meets the needs of content publishers from multiple government agencies.• Write technical specifications for platforms and supporting applications• Requirements gathering.• Solution design.• Define and delivery of end-to-end system testing.• Develop and manage the physical delivery of infrastructure to support the objectives of the business.• Manage supplier arrangements and outputs, to ensure services are delivered according to agreed specifications and standards.Achievements:• Led the successful efforts to greatly enhanced security posture and processes in the lead-up to the G20, including implementation of enhanced defacement and availability monitoring, multiple Web Application Firewalls and DDOS protection.• Introduced modifications of several useful Agile (XP/Kanban) development practices into non-development operational team, including the use of pairing and review.

Responsible for Analysis and Quality Assurance for an award winning agile development team providing solutions to enable Queensland Government agencies to bring services online quickly and easily.I worked on many new and existing products, including but not limited to the Online Payment Gateway, Open Data Portal, Publications Portal, Service Register, Form Builder, URL Management system and the Get Involved public participation tool.Responsibilities:• Identify, gather and analyse requirements. Identify and research risks and opportunities.• Provide solution recommendations. • Write stories and acceptance criteria.• Facilitate communications between internal and external stakeholders.• Client technical communication.• Test analysis.• Manage manual, exploratory and automated acceptance testing for Development team.• Manage test automation efforts for external teams and clients. • Ensure limitation of regressions during development.• Defect tracking and prioritisation. • Performance testing.• Load testing.• Evaluate current practice and facilitate continuous improvement.• Training and mentoring team members and external parties in analysis and testing techniques.• Production of documentation for varying audiences, including but not limited to training, testing, process and procedure materials. • Continuous review and improvement of team processes.Achievements:• Delivered numerous high quality new products and enhancements to existing products.• Greatly improved Quality Assurance processes, markedly reducing the number and severity of defects.• Frequently sought as a mentor for other teams and agencies due to testing, design and analysis expertise.