Ben Winfield Email & Phone Number

Toronto, On, Ca

London, England, United Kingdom

London, England, United Kingdom

| Implemented governance for a major UK airport's planning and insight team, reducing process burdens and enhancing cross-functional collaboration for added value. Resulted in an aligned strategy and clearer responsibilities.| Designed and delivered team-based working in a major UK airport's security function, transitioning 1000+ colleagues from individual to team-oriented approaches. Improved working experience, overall productivity, and customer satisfaction.| Designed and… Show more | Implemented governance for a major UK airport's planning and insight team, reducing process burdens and enhancing cross-functional collaboration for added value. Resulted in an aligned strategy and clearer responsibilities.| Designed and delivered team-based working in a major UK airport's security function, transitioning 1000+ colleagues from individual to team-oriented approaches. Improved working experience, overall productivity, and customer satisfaction.| Designed and facilitated High Performing Team workshops, earning excellent client feedback and the reuse of activities post-event, boosting team effectiveness.| Conducted a strategic review of a department at a major UK Airport, providing recommendations for quick wins and strategic projects. Many suggestions were implemented, leading to an extension of our work due to added value.| Executed an organisational structure design project within a Technology function, addressing unclear boundaries and governance burdens. Show less

London, England, United Kingdom

• Managed a portfolio of accounts to meet an £8.9m annual revenue budget and make continuous improvements.• Developed and implemented governance structures to give executives full transparency on account performance through gap analysis of as-is processes and instilled increased accuracy in forecasting and better utilisation of resources. • Acted as the point of contact for client escalations and queries / go-between for project and client teams. • Managed and overcame any cyber… Show more • Managed a portfolio of accounts to meet an £8.9m annual revenue budget and make continuous improvements.• Developed and implemented governance structures to give executives full transparency on account performance through gap analysis of as-is processes and instilled increased accuracy in forecasting and better utilisation of resources. • Acted as the point of contact for client escalations and queries / go-between for project and client teams. • Managed and overcame any cyber security risks, incidents and resource management challenges.• Executed strong internal and external stakeholder management with various multi-national clients.• Supported the business transformation of Atos / Evidian. • Resource planning across Northern Europe to forecast demand/utilisation. Show less

London, England, United Kingdom

• Arranged and chaired a digital decarbonisation advisory board with 10 c-suite level clients globally to share expert knowledge and understand customer/market requirements. • Presented as an expert speaker to over 1000 colleagues in a decarbonisation launch event aimed at improving employee engagement and increasing sales.• Designed and delivered a global strategy which enabled £5m of sales to various global customers. • Created joint value propositions with partners to address… Show more • Arranged and chaired a digital decarbonisation advisory board with 10 c-suite level clients globally to share expert knowledge and understand customer/market requirements. • Presented as an expert speaker to over 1000 colleagues in a decarbonisation launch event aimed at improving employee engagement and increasing sales.• Designed and delivered a global strategy which enabled £5m of sales to various global customers. • Created joint value propositions with partners to address market demands which resulted in a place on a multi-million-pound framework.• Chaired strategy hackathons with clients to create innovative solutions to problem statements.• Created a digital training programme for 10,000+ colleagues to raise decarbonisation awareness. This was rated 4.5/5 for engagement on the platform. • Managing all elements of the Atos Healthcare & Life Sciences (H&LS) division’s decarbonization business area.• Acted as the Atos sponsor for client projects across H&LS Decarbonisation.• Supported RFP's with expertise in Social Value. Show less

• Conducted comprehensive root cause analysis on 70+ incidents to prevent re-occurrence/meet client requirements. This involved chairing workshops to identify and implement a future way of working.• Held a request for proposal for the National Savings & Investment bank website chatbot to serve their 25million customers. This included the utilisation of Robotic Process Automation from a 3rd party to identify capacity increases.• Worked with the senior leadership team on a… Show more • Conducted comprehensive root cause analysis on 70+ incidents to prevent re-occurrence/meet client requirements. This involved chairing workshops to identify and implement a future way of working.• Held a request for proposal for the National Savings & Investment bank website chatbot to serve their 25million customers. This included the utilisation of Robotic Process Automation from a 3rd party to identify capacity increases.• Worked with the senior leadership team on a multi-million-pound cost-saving programme to monitor savings, storyboard processes and resolve issues across the full project lifecycle. Show less

Nottingham, United Kingdom

• Implemented a new expense system to over 300 users Worldwide. This involved attending initial design meetings, testing solutions and training users in multiple countries/locations to meet stringent timelines.• Provided support for all retail and eCommerce financial projects. The two key projects being the implementation of in-store iPad sales and reconciling third party sales through external parties.• Assisting with the integration of a new Enterprise Resource Planning (ERP) system… Show more • Implemented a new expense system to over 300 users Worldwide. This involved attending initial design meetings, testing solutions and training users in multiple countries/locations to meet stringent timelines.• Provided support for all retail and eCommerce financial projects. The two key projects being the implementation of in-store iPad sales and reconciling third party sales through external parties.• Assisting with the integration of a new Enterprise Resource Planning (ERP) system to ensure all static data was consistent prior to the live launch.• Replacing a manual collection process by creating an EBIS workflow module to capture supplier and customer data automatically.• Posting and reconciling e-commerce transactions in to the accounts system on a monthly basis.• Provided support for the Account Payables department by processing invoices using a new electronic purchase order system. Show less

Market Drayton