Ben Wright Email & Phone Number

Having spent nearly a decade working across a fast-paced 24-hour international service desk, I have attained significant technical expertise, while developing experience in upholding customer and employee satisfaction through consistent support and guidance.As a result, my main qualities include supporting day-to-day company operations, while promptly and accurately resolving arising IT issues and queries. Furthermore, I have a proven track record in overseeing a variety of large-scale migration projects, while ensuring all processes consistently meet overarching SLA agreements. Moreover, I can improve overall team output by delivering effective training to colleagues on new systems and procedures. In addition, I am passionate about learning and utilising new technologies, while using mainstream programming languages and IT software to uphold a professional standard. Finally, I can develop productive relationships with clients by providing frequent incident and progress reports in an understandable manner.Ultimately, I am an ambitious individual who aspires to continually attain career progression, while learning new skills and technologies.To find out more about me, connect or email me at ben.wright.solutions@gmail.com